Calvin O. Bell
Crowley,TX
Summary
Detailed-oriented Sales Support and Order Management Specialist with 10+ years of experience in fabrication, supply chain logistics, sales support, and order management in the manufacturing industry. Proficient in Microsoft M365 and SAP products, along with behavioral competencies, including tolerance for stress, practical learning, adaptability, multi-tasking, teamwork, and organizing. Seeking a challenging position that utilizes current experience and offers stability while being open to learning new skills and career advancements.
Overview
10
10
years of professional experience
Work History
Sales, Order, Success Associate
Media Valve Co. Inc.
01.2019 - Current
- Responsible for assisting sales team in achieving their targets by providing administrative support, managing order processing, managing and updating customer databases, and resolving customer issues or complaints along with ensuring that customers receive their orders accurately and on time
- Coordinate with clients and across multiple departments to receive, process, and manage orders for accounts to execute successful delivery of products and services
- Provide accurate information as needed on product pricing, order status, tracking reports, shipping timelines, product availability, problem resolution, and general requests to push forward continuous development of business
- Act as primary point of contact for customer buyers to ensure customer satisfaction
- Responsible for processing and monitoring SAP reports to stay up-to-date on product logistics, track changes, order statuses, and review for potential risks
- Prepare and maintain order process procedures and documentation to streamline onboarding and execution of order management tasks
Shipping and Receiving Lead
Media Valve Co. Inc.
01.2017 - 01.2019
- Managed daily work of shipping and receiving to ensure overall quality and efficiency of department
- This included developing effective process documentation, working with leadership team to ensure processes are efficient and effective, and assisting with logistics
- Managed shipment and receipt of all products, materials, and supplies
- Prepared, maintained, and delivered training on shipping processes and documentation to streamline onboarding and execution of shipping tasks
- Collaborated and communicated with internal and external teams involved in shipment and receipt of products
- Tracked, traced, and updated status of incoming and outgoing shipments
- Maintained clean, neat, and work-ready area
- Promptly unloaded trucks and deliveries and sorted and stocked receivables
- Maintained accurate log sheet of daily moves, scanning inventory, and counting accurately
- Engaged with vendors and drivers with positive attitude
- Provided additional backup support for shop and office, while simultaneously completing daily tasks in shipping and receiving department
Shipping Clerk
Media Valve Co. Inc.
01.2013 - 01.2017
- Responsible for ensuring shipment and receipt of all products, materials and supplies are in order
- Maintained every detail of shipping product orders, from building crates and packing items to labeling and handing-off to shipping partner
- Accountable for confirming that each package is shipped correctly and timely to avoid missing deliveries or lost goods
- Managed order entry, shipping, and billing processes along with maintaining accurate files in accordance with department requirements
- Scheduled large shipments and plan logistics to ensure that there is sufficient storage space for outgoing and incoming products
- Prepared regular shipping and receiving reports to keep leadership team up-to-date
- Troubleshoot shipping issues and determined solutions to maintain customer satisfaction
Education
Certification - Radio Broadcasting
American Broadcasting School
Arlington2007
Diploma -
Hillsboro High School
Hillsboro, TX1998
Skills
- Skills and Tools
- Microsoft Office Suite
- OSAS (SAP)
- Data Entry
- Data Management
- Product Knowledge
- Character Skills
- Organizational and Planning Skills
- Documentation Skills
- Strong Communication Skills
- Teachable
- Fast-Learner
Timeline
Sales, Order, Success Associate
Media Valve Co. Inc.
01.2019 - Current
Shipping and Receiving Lead
Media Valve Co. Inc.
01.2017 - 01.2019
Shipping Clerk
Media Valve Co. Inc.
01.2013 - 01.2017
Certification - Radio Broadcasting
American Broadcasting School
Diploma -
Hillsboro High School