Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Calviona Hagood

Tampa

Summary

Dynamic and dependable professional with a proven track record at Dunkin' Donuts, excelling in customer service and teamwork. Recognized for building strong customer relationships and maintaining accurate cash handling. Adept at multitasking and problem-solving, ensuring a positive experience for every customer while contributing to a collaborative team environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Boys & Girls Club

01.2022 - 06.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Cashier

Dunkin' Donuts
05.2021 - 11.2022

My job as a cashier was to greet customers, take orders, handle change, and ensure every customer left our store happy and satisfied.

  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Bachelor of Science - Health & Exercise Science

Bethune-Cookman University
Daytona Beach, FL
05-2027

High School Diploma -

Hernando High School
Tampa, FL
05-2023

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking

Accomplishments

Graduating from high school, and then attending Bethune-Cookman University, where I am currently majoring in health and exercise. I am continuing the legacy that our founder, Mary McLeod Bethune, left for me.

Certification

Certified [youth development professional ], [boys and girls club] -2023/2024

first aid certified- [boys and Girls Club]

  • Certified in culinary serve safe , - 2019/2022

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Boys & Girls Club

01.2022 - 06.2023

Cashier

Dunkin' Donuts
05.2021 - 11.2022

Bachelor of Science - Health & Exercise Science

Bethune-Cookman University

High School Diploma -

Hernando High School