Caly Estrada
Hartford
Summary
Dynamic and empathetic professional with experience at The Tile Shop, excelling in customer engagement and tailored product recommendations. Proven ability in crisis intervention and care coordination, enhancing client satisfaction. Skilled in active listening and efficient transaction processing, contributing to team success and improved store performance.
Overview
4
4
years of professional experience
Work History
Sales Associate
The Tile Shop
06.2024 - Current
- Assisted customers in product selection, providing tailored recommendations based on needs.
- Maintained knowledge of current promotions and sales to enhance customer engagement.
- Processed transactions efficiently using point-of-sale systems to ensure accurate billing.
- Collaborated with team members to achieve sales targets and improve store performance.
Food Service Assistant
Community Renewal Team
05.2022 - 06.2024
- Worked with elderly folks who had mental illnesses and conditions
- Prepared and served nutritious meals to clients, ensuring adherence to dietary guidelines.
- Maintained cleanliness and organization of food service areas, promoting a safe dining environment.
- Assisted in inventory management, tracking supplies to reduce waste and improve efficiency.
- Supported kitchen staff during meal preparation, facilitating timely service delivery.
Education
Bachelor of Science - Nursing
University of Hartford
West Hartford, CT05-2028
Skills
- Support for cognitively impaired seniors
- Empathetic communication
- Care coordination
- Active listening
- Crisis intervention
- Client assessment
Timeline
Sales Associate
The Tile Shop
06.2024 - Current
Food Service Assistant
Community Renewal Team
05.2022 - 06.2024
Bachelor of Science - Nursing
University of Hartford