Summary
Work History
Education
Skills
Timeline
Generic

Calyanna Banks

Detroit,MI

Summary

Dynamic and reliable Food Service Attendant at Community North Hospital, recognized for enhancing customer satisfaction through attentive service and effective complaint resolution. Skilled in food safety and sanitation, I consistently promoted menu items, contributing to increased sales and a positive dining experience. Adaptable team player with strong problem-solving abilities.

Work History

Food Service Attendant

Community North Hospital
  • Increased positive feedback from customers through attentive listening and prompt resolution of complaints or concerns.
  • Contributed to the establishment''s positive reputation through consistent delivery of exceptional service quality.
  • Promoted special menu items to customers, increasing sales revenue for targeted dishes or beverages.
  • Complied with all federal and state regulations regarding food safety and waste disposal.
  • Maintained a clean and sanitary dining environment for patrons, ensuring adherence to health and safety standards.

Housekeeper Aide

Quality Inn Suites
  • Maximized efficiency with thorough training in proper cleaning techniques and use of equipment.
  • Reduced complaints by promptly addressing any housekeeping issues and providing swift solutions.
  • Enhanced guest satisfaction by maintaining a clean and organized environment in all areas of the property.
  • Maintained high standards of cleanliness, contributing to an overall positive guest experience at the establishment.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Unarmed Security Guard

Inner City Security
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Improved overall safety by enforcing company policies and regulations among employees and visitors alike.

Childcare Workers

My Little Angels Daycare Center
  • Maintained a safe and clean environment for the children by adhering to health and safety protocols.
  • Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
  • Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.

Education

High School Diploma - Basic Studies

Finney High School
Detroit, MI
06.2010

Skills

  • Reliability and punctuality
  • Adaptability to change
  • Food preparation assistance
  • Order documentation
  • Table setting expertise
  • Cleaning and sanitation
  • Food safety
  • Sanitation standards
  • Food service
  • Issue identification and resolution
  • Meal prep
  • Condiment restocking
  • Guest services
  • Food preparation
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Customer satisfaction
  • Organizational skills
  • Team leadership
  • Active listening
  • Adaptability and flexibility
  • Decision-making
  • Relationship building

Timeline

Food Service Attendant

Community North Hospital

Housekeeper Aide

Quality Inn Suites

Unarmed Security Guard

Inner City Security

Childcare Workers

My Little Angels Daycare Center

High School Diploma - Basic Studies

Finney High School

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Calyanna Banks