Calyn Banks
Winter Haven
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to master new skills quickly and work effectively without supervision. Organized individual with excellent time management and interpersonal skills. Seeking entry-level opportunities to contribute to company growth while enhancing professional abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Lakeland Regional
06.2025 - Current
- Room patients, collect and document vital signs, medical history, and intake forms.
- Assist providers with examinations, procedures, and patient preparation.
- Coordinate referrals and schedule patient appointments.
- Deliver clear patient education, instructions, and follow‑up guidance.
- Maintain clean, organized clinical areas and ensure compliance with safety standards.
Medical Receptionist
Bond Clinic, P.A
11.2024 - 03.2025
- Managed patient check‑ins, scheduling, and medical records.
- Verified insurance coverage and collected copays efficiently.
- Supported physicians and nurses with patient flow and administrative tasks.
- Provided patient assistance with empathy and professionalism in a busy environment.
- Handled multi‑line phone systems, appointment changes, and daily office operations.
Auto Claims Adjuster
GEICO
12.2023 - 09.2023
- Reviewed insurance claims, investigated accidents, and assessed damage liability.
- Negotiated settlements and ensured accurate policy compliance.
- Communicated with policyholders, appraisers, and attorneys to resolve claims.
- Delivered high‑quality customer support during stressful and time‑sensitive situations.
Customer Service & Cashier
Publix
05.2022 - 09.2023
- Assisted customers with purchases, returns, and product inquiries.
- Operated POS systems, balanced cash drawers, and processed transactions.
- Maintained a clean, organized workspace in a fast‑paced retail environment.
- Promoted store products, improving customer satisfaction and loyalty.
Education
Medical Assistant - Medical Assistant
Southern Tech College
Auburndale, FL04-2025
High School Diploma -
Hallandale High School
Hallandale, FL06-2017
Skills
- EPIC & EHR Systems
- Patient care
- Medical administration
- Appointment scheduling
- Vital signs monitoring
- Customer service
- Professionalism and ethics
- CPR
- Insurance verification
- Electronic medical records
- Appointment setting
- Medical records management
- Patient management
- Medical terminologies
- Certified in basic life support (BLS)
- Insurance claims
- HIPAA Compliance
- Patient Confidentiality
- Customer Service
- Remote Support
- Medical Office Operations
- Front Desk Procedures
- High‑Volume Multitasking
- Time Management
- Patient Intake
- Vitals
- Rooming
- Clinical Support
- Insurance Verification
- Referrals
- Billing Support
- Microsoft Office Application
- Phone Communication
- Email Communication
- In‑Person Communication
- Scheduling
- Appointment Coordination
- Follow‑Up
- Problem‑Solving
- Conflict Resolution
- Professional Etiquette
Certification
- Certified Clinical Medical Assistant (CCMA), 04/01/25
- Licensed Auto Claims Adjuster
References
Austin Hutchison, Assistant Grocery Manager, 863‑662‑2559
Timeline
Medical Assistant
Lakeland Regional
06.2025 - Current
Medical Receptionist
Bond Clinic, P.A
11.2024 - 03.2025
Auto Claims Adjuster
GEICO
12.2023 - 09.2023
Customer Service & Cashier
Publix
05.2022 - 09.2023
Medical Assistant - Medical Assistant
Southern Tech College
High School Diploma -
Hallandale High School