Summary
Overview
Work History
Education
Skills
Competitive Powerlifter
Timeline
Generic

Calypso Moore

Carlisle,PA

Summary

Accomplished Afterhours Dispatcher with a proven track record at NAPA Transportation, Inc., adept in TMW and critical thinking. Skilled in coordinating complex logistics and ensuring compliance, I excel in multi-tasking and goal-oriented environments. Demonstrated success in enhancing operational efficiency and production management, with a focus on achieving company objectives.

Overview

8
8
years of professional experience

Work History

Afterhours Dispatcher

NAPA Transportation, Inc.
01.2022 - Current
  • Effectively communicating with drivers, customers and internal team members to solve problems or concerns that arise during the shift
  • Upholding company and DOT expectations regarding safe operation, as well as ensuring drivers are in compliance at all times
  • Coordinating Drivers and carriers pick- ups and deliveries to customers' scheduled appointment times
  • Providing accurate, timely and complete movements and daily drivers updates in citrix system

Dispatcher

Americomm LLC
07.2021 - 10.2021
  • Assessed incoming requests for work orders to determine what level of service was needed.
  • Learned to read surveying blue prints to read completed work orders from surveyors to complete next process of service.
  • Handled incoming phone calls from surveyors in the field requesting information on current work orders
  • Assisted other dispatchers in their daily duties to keep work flow smooth and consistent in all departments.

Inventory Control Logistics Lead

DHL Supply Chain
02.2020 - 07.2021
  • Identified and resolved discrepancies between physical and systematic inventory utilizing two separate control systems
  • Audited incoming deliveries for accuracy and quality to ensure accurate inventory management
  • Utilizing problem solving skills to address internal supply problems to prevent delays and missed production targets
  • Created training materials as well as work instructions to ensure associates could perform their jobs correctly
  • Utilized heavy equipment such as forklifts and pallets jacks to move and inspect physical inventory
  • Processed damaged goods internally as well as from vendors for salvage and liquidation

Production Lead

DHL Supply Chain
02.2019 - 04.2020
  • Led a shift of 25-30 associates in a production based operation to fulfill orders in a timely manner for grocery store delivery
  • Uphold all production line requirements for monthly and yearly audits and inspections
  • Worked alongside supervisor to manage and prioritize staffing assignments to meet customer demand and production schedules
  • Ensured all new associates were trained properly and efficiently to maintain team production levels
  • Supported team members by creating a safe and productive environment in which they could successfully carry out their daily duties
  • Monitored the quality of all product being shipped out as well as ensuring the customers needs were always met

Tasker

DHL Supply Chain
01.2017 - 02.2019
  • Processed orders, produced and reconciled delivery documents and tracked service performance
  • Managed multiple tasks and priorities and easily adapted to changing dock situations
  • Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes
  • Entered shipping information into computer system and managed the flow of traffic in and out of the truck yard
  • Managed the flow of production and properly allocating people in a manner to achieve the work efficiently
  • Allocated work to supply the fulfilling of all customer orders as well as addressing the shortages and resolving them to suit the customers request in a timely manner
  • Monitoring the process of incoming inbounds and ensuring they are unloaded and put away in a timely manner
  • Managed daily emails and various excel reports to keep accurate tracking of all warehouse movement

Forklift Operator

DHL Supply Chain
06.2016 - 01.2017
  • Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions
  • Worked in team environment to maintain high levels of productivity
  • Removed orders from storage, wrapped and staged for shipments
  • Manually counted Number of picked and packaged orders for any loss
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently
  • Changed out forklift batteries and connected batteries to battery charger
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping
  • Efficiently picked orders and completed cycle counts at each location to maintain warehouse accuracy

Education

High School Diploma -

Fannett Metal Senior High School
Willow Hill, PA
06.2012

Skills

  • Multi-tasking
  • Goal Oriented
  • Multiple MHE certifications
  • SAP, TMW, KWIC, Citrix knowledge
  • Microsoft office
  • Ability to learn
  • Critical thinking
  • Production management
  • Inbound office and dock operation
  • Outbound office and dock operation

Competitive Powerlifter

Nationally ranked. Highly Disciplined. 

Timeline

Afterhours Dispatcher

NAPA Transportation, Inc.
01.2022 - Current

Dispatcher

Americomm LLC
07.2021 - 10.2021

Inventory Control Logistics Lead

DHL Supply Chain
02.2020 - 07.2021

Production Lead

DHL Supply Chain
02.2019 - 04.2020

Tasker

DHL Supply Chain
01.2017 - 02.2019

Forklift Operator

DHL Supply Chain
06.2016 - 01.2017

High School Diploma -

Fannett Metal Senior High School

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Calypso Moore