Summary
Overview
Work History
Education
Skills
Accomplishments
purpose
references
Timeline
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Calyssa Lomeli

Claremont,CA

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

8
8
years of professional experience

Work History

Shift Supervisor

Pepo Melo
08.2022 - 09.2023
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Actively participated in promotional events aimed at increasing brand visibility within the community resulting in higher foot traffic volume.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures.

Starbucks Barista

Starbucks
08.2021 - 09.2023
  • Making sure customers feel welcome and taken care of
  • Responsible for learning and memorizing over 50 different recipes and drink combinations
  • Handles cash and other form of payments as well as working with a POS system
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Keeping store presentable and well maintained
  • Constantly moving around and standing.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.

Home Appraiser Assistant

Appraisal Associates & Services
01.2019 - 01.2021
  • Enhanced appraisal accuracy by diligently researching and analyzing property data.
  • Assisted in conducting on-site inspections, ensuring comprehensive evaluations of properties.
  • Responsible for collecting and transferring data to MLS System
  • Drive to locations to take pictures of subject houses and those being compared to it
  • Coordinate driving schedules and appointments
  • Reviewed legal documents and contracts to verify property details and ownership information.

House Manager/Usher – Volunteer

01.2016 - 01.2019
  • Opened theatre doors approximately 30 minutes before show time
  • Supervised 8 ushers by providing tasks and jobs before, during, and after show time
  • Assisted with set up and break down of theater merchandise
  • Communicated with several other Head Supervisors to ensure all departments were informed of activity status.

Receptionist

Forte Salon
01.2017 - 01.2018
  • Responsible for booking and scheduling service appointments for clients for both Sabrina Moore and Amanda Weir at Forte Salon
  • Coordinate and manage schedules to ensure enough time was allotted for all services and clients
  • Called clients to remind them of appointments and also reschedule if requested
  • Cleaned salon in between clients to ensure workstations were ready for incoming customers
  • Reviewed inventory of all hair products and compiled a list of any restocking purchases needed
  • Checked out clients by using point of sale systems on mobile payment apps (Intuit, Square).

Education

Associate of Arts - Film And Video Production

Mt San Antonio College
Walnut, CA
06.2023

Skills

  • Microsoft Word
  • Customer Service Experience
  • Coordination/Planning
  • Client Services
  • Merchandising
  • Microsoft Power Point
  • MLS Services
  • Well Organized
  • Dependable
  • Team Player
  • Strong Work Ethic
  • Quick Learner
  • Friendly
  • Goal Oriented
  • Memorization
  • Point of Sale Systems
  • Product Knowledge
  • Charismatic
  • Problem Solver
  • Inventory
  • Customer-Oriented
  • Inventory Control
  • Cash Handling Expertise
  • Training and Mentoring
  • Document Management
  • Problem Solving
  • Attention to Detail
  • Leadership Abilities
  • Time Management
  • Decision Making
  • Team Building
  • Effective Communication

Accomplishments

  • Maintained nearly a 4.0 GPA in College
  • Received a spot on the President’s Honor Roll at Mount. San Antonio College
  • Achieved Ambassadors Level as a Girl Scout, 13-year commitment

purpose

A friendly team player that is eager to learn. Great interpersonal skills in order to provide an enjoyable customer experience. Works well in groups but can also work alone if tasked with an assignment. Quick learner; however not afraid to ask questions to ensure the job/task is done correctly. Takes pride in being known for dependability, reliability, and resourcefulness.

references

  • Amanda Weir, (702) 281-2339
  • Sabrina Moore, (909) 518-9012
  • Angela Byers (909) 519-5296
  • Doug Gonzalez, (909) 524-8021

Timeline

Shift Supervisor

Pepo Melo
08.2022 - 09.2023

Starbucks Barista

Starbucks
08.2021 - 09.2023

Home Appraiser Assistant

Appraisal Associates & Services
01.2019 - 01.2021

Receptionist

Forte Salon
01.2017 - 01.2018

House Manager/Usher – Volunteer

01.2016 - 01.2019

Associate of Arts - Film And Video Production

Mt San Antonio College
Calyssa Lomeli