Cam Davis
Cedar City
Summary
I am a detail-oriented and motivated worker who loves learning new things and skiing. I am seeking employment with a company that fosters an environment of collaborative learning and values loyalty.
Overview
5
5
years of professional experience
Work History
Applications Manager
Brian Head Resort
Brian Head
07.2023 - Current
- Managed application deployment and configuration for resort systems.
- Identify and implement software solutions to optimize business operations
- Managed IT communications between Brian Head Resort and Mountain Capital Partners (MCP), facilitating hardware and software updates across departments
- Collaborated with IT team to troubleshoot and resolve software issues, enhancing system reliability
- Create and manage e-commerce products with proper profit centers, tax rates, and customer visibility
- Updated lift ticket, lesson, and rental product configurations and pricing, ensuring alignment with seasonal changes.
- Use AI to streamline repetitive tasks and improve staff productivity
- Update and manage Satisfi AI chatbot to ensure accuracy and efficacy
- Update and implement training plans
Tickets Supervisor
Brian Head Resort
Brian Head
12.2020 - Current
- Provide excellent customer service and prevent escalation.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Trained new employees on company policies, job duties, and performance expectations.
- Conducted audits of cash bags, safes, and tills to ensure accuracy and security.
Group Sales Manager
Brian Head Resort
Brian Head
07.2023 - 04.2024
- Coordinated communication with internal teams to ensure seamless execution of group sales and events
- Quote groups for lift tickets, lessons, rentals, tubing, catering, and hotel reservations
- Guided groups through their trip, managing rental fittings and lesson check-in processes
- Created bookable links, waivers, and rosters for resort events
- Supported execution of resort events, including pond skims, costume slaloms, and cardboard box races
Fabric and Craft Counter
Walmart
Cedar City
- Maintain clean and organized aisles and accurately cut fabric
Tech Support
Vivint Smart Home
Lindon
- Provide over the phone technical support for home security equipment
Education
Bachelor of Science - General Studies
Southern Utah University
Cedar City, UT12-2023
Skills
- Google Workspace Administrator
- Google Docs
- Google Calendar
- Google Sheets
- Effective communication
- Siriusware SysManager
- Report Manager
- Sales
- Cloudbeds Booking Engine
- AI engine proficiency
- Training and development
- Project planning
- Problem-solving
Timeline
Applications Manager
Brian Head Resort
07.2023 - Current
Group Sales Manager
Brian Head Resort
07.2023 - 04.2024
Tickets Supervisor
Brian Head Resort
12.2020 - Current
Fabric and Craft Counter
Walmart
Tech Support
Vivint Smart Home
Bachelor of Science - General Studies
Southern Utah University