Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Chief of Home Operations
Self-employeed
SAINT CLOUD, MN
11.2014 - Current
Developed and implemented operational policies and procedures to ensure efficient home operations.
Provided leadership and direction in the day to day operations
Created individualized strategies to help each succeed in their day to day achievements
Encouraged open communication with each individual to have a strong and transparent relationship
Helped each member develop trust
Coordinated meetings and events such as conferences, appointments, group activities.
Demonstrated leadership by helping resolve problems with kindness and grace
Identified needs of others promptly and efficiently
Motivated and encouraged others to express themselves openly and constructively
Personal Sabbatical
Career Break
South Metro , MN
06.2009 - 11.2014
Accounts Payable Clerk
Bay And Bay Transfer
Rosemount, MN
09.2007 - 06.2009
Communicated effectively with vendors regarding billing inquiries or discrepancies.
Assisted in the preparation of month-end closing activities related to accounts payable transactions.
Reviewed and verified invoices for accuracy and completeness.
Maintained accurate records of payments, credits, and other transactions.
Processed vendor invoices in a timely manner.
Prepared monthly accrual entries for expenses not yet received or billed.
Performed data entry into accounting system to ensure accuracy of financial reporting.
Generated weekly check runs for approved invoices.
Responded promptly to internal customer inquiries about payment status and account balances.
Maintained organized filing systems for both paper and electronic documents.
Provided assistance with special projects as requested by management team.
Waitress
Neisen's Sports Bar & Grill
Savage, MN
09.2005 - 02.2009
Greeted customers and provided menus.
Took orders for food and drinks and delivered them to guests.
Checked back with customers throughout meal service to ensure satisfaction.
Replenished beverages when necessary.
Answered questions about menu items, ingredients, and pricing.
Communicated daily specials to customers.
Bussed tables as needed during peak hours.
Prepared checks accurately and processed payments promptly.
Maintained a clean work station by restocking supplies, wiping down counters.
Performed basic math calculations when computing bills for customers' meals.
Served alcoholic beverages responsibly in accordance with state laws.
Provided accurate change for cash transactions using a cash register system.
Developed positive relationships with regular customers through friendly conversation.
Assisted other wait staff members in times of heavy customer traffic.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Utilized POS system to total meal costs and add taxes for final bill calculation.
Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
Completed opening and closing checklists to ensure smooth restaurant operations.
Stocked server areas with supplies before, during and after shifts.
Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
Collected tickets and followed proper cash-handling procedures.
Recruiter
Bay And Bay Transfer
Rosemount, MN
04.2007 - 09.2007
Sourced and screened potential candidates for open positions.
Reviewed resumes, conducted phone screens, and managed candidate pipelines.
Maintained Applicant Tracking System records of all applicants.
Provided feedback to unsuccessful applicants on the status of their applications.
Referred suitable candidates to relevant departments for additional assessment.
Coordinated background checks on successful candidates prior to offer acceptance.
Assisted in onboarding of new hires by providing orientation materials and training sessions.
Provided ongoing support throughout the entire recruitment life cycle processes.
Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
Explained job duties, compensation and benefits to potential candidates.
Created and maintained positive relationships with hiring managers and HR business partners.
Read, analyzed, and interpreted various internal and external documents and reports.
Interviewed job applicants to obtain information on work history, education or job skills.
Scheduled or conducted new employee orientations.
Informed job applicants of duties and responsibilities, compensation and benefits.
Contacted job applicants to inform of application status.
Hired employees and processed hiring-related paperwork.
Education
Some College (No Degree) - Accounting
Minnesota School of Business
Minneapolis, MN
Skills
Change and Growth Management
Planning and Coordination
Budget Planning
Leadership and People Development
Relationship and Team Building
Goal Setting
Turnaround Management
Mail Handling
Word Processing
Microsoft Office Proficiency
Number-Savvy
Mathematics Skills
Understanding of Customer Support
Billing Support
Telephone and Email Skills
Excellent Phone Demeanor
Check Processing
Invoice Processing
Bill Payment
Data Entry
Professional demeanor
Travel planning
Documentation and reporting
Organization skills
Multi-line Telephone Systems
Scheduling
Sorting and labeling
Verbal and written communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"There are those who say fate is something beyond our command. That destiny is not our own, but I know better. Our fate lives within us, you only have to be brave enough to see it."