Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Cam Rodriguez

Pico Rivera,CA

Summary

Results-oriented Senior Manager in Distribution Operations with over 10 years of leadership experience, recognized for developing and implementing strategies that enhance productivity and operational efficiency. Expertise in managing complex logistical processes while ensuring compliance with industry standards. Notable achievements include significant improvements in operational performance and customer satisfaction through innovative problem-solving and team engagement. Core competencies encompass strategic planning, team leadership, and adaptability.

Overview

16
16
years of professional experience

Work History

Senior Manager, Distribution Operations

DHL eCommerce Solutions Americas
Whittier, CA
02.2019 - Current
  • Led operational strategies for a fluctuating workforce ranging from 225 to 325 employees during standard and peak production seasons.
  • Provided strategic oversight for team of 12 Operations Supervisors and 8 Trainers.
  • Partnered with senior leadership to design and execute strategies enhancing production processes.
  • Ensured optimal profitability by aligning production, quality processes, and transportation with DHL's policies and procedures.
  • Establish weekly operations plans to ensure all customer volume is processed in a timely and efficient manner.
  • Partnered with the HR team to address workforce management, staffing, and relational matters.
  • Consistently met company and department objectives within budget and time constraints.
  • Oversaw quality functions for DCs, including internal and external control monitoring.
  • Directed safety procedures to ensure adherence to DHL's safety regulations.
  • Supported other DCs in the network by providing guidance and structure both virtually and during in-person trainings.

Operations Manager II

Amazon Distribution Center
Moreno Valley, CA
01.2016 - 02.2019
  • Manage 400-450 associates within three inbound departments, including six supervisors, within a 1.2 million square foot building.
  • Manage day-to-day operations, including P&L, KPIs, labor planning, and building throughput.
  • Conducted shift labor planning daily for the following day.
  • Taking headcount data from the previous week in order to make headcount assumptions and plan according to the shipping goal, rate, and budgeted hours.
  • Partnered with HR to interview and hire, as well as to write corrective actions, reviews, and terminations when necessary.
  • Partnered with the Safety Manager to conduct quarterly classes to ensure all associates are OSHA-compliant and updated on the most recent safety procedures.
  • I have consistently met and surpassed planned performance metrics through various departments within the building, including unloading, receiving, prep services, picking, and shipping.
  • Continuously learning and developing my problem-solving skills in order to make data-driven and instinct-driven decisions in a fast-paced environment.
  • Continuously growing and using creative methods to communicate and motivate my team to meet goals
  • I have led various process improvement-driven Kaizens within the building, in search of ways to run more efficiently while cutting or minimizing costs.
  • One project consisted of a structured map for staging freight being offloaded on the inbound dock.
  • The purpose was to ensure that first freight in was first freight processed, this would eliminate any gaps in SLA (service level agreement) and fees attributed to the delays
  • Over the course of a year after implementation, the building saved approximately 120,000 dollars in fees paid out

Senior Warehouse Operations Manager

Michael Stars Inc. Distribution Center
01.2012 - 01.2016
  • Managed day to day operations within three departments, retail shipping and receiving as well as e-commerce order shipping
  • Managed 100 – 125 associates, including 2 managers and 4 leads within a 650,000 square feet distribution center
  • Conducted weekly planning based on shipping goals, budgeted hours and volume
  • Shipped an average of 50,000 e-commerce orders daily
  • Including Next-day Air and 'VIP' shipping
  • Partnered with HR to interview and hire, as well as write corrective actions, reviews and terminations when necessary
  • Conducted weekly cycle counts as well as yearly physical inventory in all three distribution departments, in order to address any variances in inventory counts
  • Worked directly with the Director of Retail Stores to troubleshoot inventory and allocation issues for all retail stores
  • Worked directly with retail store managers, the buying department and the Director of Retail Operations to ensure that all sales departments had the proper inventory on-hand to be successful
  • Received, transferred, shipped and returned all retail goods to and from corporate according to season and sales events
  • Partnered with Safety coordinator to ensure the building and all associates were OSHA compliant

Operations Manager

Peak Sports USA
03.2009 - 01.2012
  • Planned and facilitated store openings for multiple locations
  • Orchestrated the setup of the DC by SKU and style
  • Conducted multiple Kaizen’s to improve the shipping process and made it more efficient by cutting labor costs and resources
  • Scheduled shipment deliveries with DHL and UPS in order to replenish inventory and get product to customers in a timely fashion
  • Picked/ packed and shipped all customer orders on a daily basis, including shipping to NBA teams before special events
  • Worked with the CEO and HR to compose the retail employee handbook, policies and procedure manual, and an inventory control manual for the retail locations and DC
  • Provided motivation and in the moment coaching to meet shipping goals while continuing to develop associates
  • Conducted weekly corporate sales meetings, per conference call or in office meetings to discuss sales goals, staffing and inventory allocations
  • Worked with the Vice President of sales in Beijing to set shipping goals and conduct P & L analysis
  • Attended local tradeshows, i.e
  • Agenda, Magic, as well as foreign tradeshows in Beijing and Hong Kong

Education

Bachelor’s Degree - Business Administration

University of Phoenix

Six Sigma Green Belt Certification -

Skills

  • Metrics Evaluation Skills
  • Talent Acquisition
  • Training and Development
  • Warehouse Management
  • Inventory Management
  • Leadership Development
  • Lean Six Sigma Methodology
  • Performance Improvement Strategies
  • Relationship Management
  • Strategic Planning
  • USPS, UPS, FEDEX
  • Malvern
  • Documentation and reporting
  • Warehousing functions
  • WMS
  • YMS
  • FC Research
  • Scope Logistics
  • Dematic

Accomplishments

  • Managed a 260% growth in volume from an average of 60k per shift to an average of 158k per shift.
  • Managed a top producing shift through two consecutive 'peak volume' seasons. Averaging 1.2 -1.35 million units through the course of three-month intervals.
  • Increased workforce sustainability by investing in cross training and developing an operation that is 100% cross-trained.
  • Mitigated safety risk by improving an area organization score from a 32% to an 87% in less than 2 years.
  • Invested in the professional development of successful Operational Leaders through mentorship and training, which resulted in the promotion of 7 Associates to Supervisors, 4 Supervisors to Areas Managers, and 1 Supervisor to Operations Manager.

Timeline

Senior Manager, Distribution Operations

DHL eCommerce Solutions Americas
02.2019 - Current

Operations Manager II

Amazon Distribution Center
01.2016 - 02.2019

Senior Warehouse Operations Manager

Michael Stars Inc. Distribution Center
01.2012 - 01.2016

Operations Manager

Peak Sports USA
03.2009 - 01.2012

Bachelor’s Degree - Business Administration

University of Phoenix

Six Sigma Green Belt Certification -

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Cam Rodriguez