Summary
Overview
Work History
Education
Skills
Timeline
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Cam Wiser

Moberly,MO

Summary

Experienced with managing office operations, scheduling, and administrative support. Utilizes efficient organizational skills and effective communication to ensure smooth office workflow. Track record of fostering collaborative environment and addressing challenges proactively.

Overview

23
23
years of professional experience

Work History

Ecommerce

Self Employed
04.2022 - Current
  • Increased online sales by developing and implementing targeted ecommerce marketing strategies.
  • Diversified product offerings by exploring new niche markets, increasing overall store appeal to a wider range of potential buyers.
  • Boosted customer satisfaction by providing excellent service and addressing inquiries promptly.
  • Streamlined company operations by creating a comprehensive system for tracking expenses related to purchasing, storage, shipping, and advertising.
  • Managed inventory effectively, keeping track of stock levels and replenishing as needed to maintain optimum availability.
  • Enhanced overall store reputation by maintaining a high feedback score through timely communication and issue resolution.
  • Fostered a positive online presence through the timely addressing of negative feedback and proactively offering solutions to resolve any issues customers may have encountered.
  • Handled customer returns efficiently, resolving issues amicably to ensure customer satisfaction while minimizing loss.
  • Optimized product listings for better visibility with effective keyword research, engaging titles, and compelling descriptions.
  • Stayed up-to-date with eBay policies and guidelines, adapting store operations as necessary to remain compliant.
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
  • Streamlined order processing with efficient shipping practices, ensuring prompt delivery to customers.

Office Coordinator

Boone Hospital Home Care & Hospice
10.2008 - 04.2022
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
  • Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
  • Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
  • Managed inventory of office supplies, ensuring adequate stock levels were maintained for efficient daily operations.
  • Conducted insurance verification tasks accurately, ensuring proper coverage and minimizing billing errors.
  • Oversaw the training and onboarding of new staff, ensuring a thorough understanding of job responsibilities and equipment procedures.
  • Monitored patient supplies by checking inventory and placing orders.
  • Aided colleagues with IT issues with equipment with regular communication and assistance.
  • Orchestrated coordination of office events and meetings, ensuring seamless execution.
  • Ensured confidentiality and security of patient records through diligent management.
  • Streamlined billing processes, resulting in faster turnaround times for insurance claims.
  • Completed bi-weekly payroll for 40 employees.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Technical Support Officer

Boone County Sheriff's Office
10.2001 - 09.2008
  • Managed high levels of call flow and responded to technical support needs.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
  • Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
  • Received and processed inmates into custody of institution by booking prisoners and taking charge of personal property.
  • Assisted in intake and release of inmates.
  • Maintained a high level of professionalism while interacting with inmates, colleagues, and external stakeholders, upholding the reputation of the facility.
  • Supported administrative tasks such as coordinating visitation schedules, answering phones, and filing reports as needed for smooth daily operations.

Education

No Degree - Clinical Psychology

Central Methodist University
Fayette, MO

Skills

  • Office administration
  • File organization
  • Records management
  • Technical support
  • Inventory coordination
  • Office equipment maintenance
  • Employee training
  • Proficient in Microsoft Office

Timeline

Ecommerce

Self Employed
04.2022 - Current

Office Coordinator

Boone Hospital Home Care & Hospice
10.2008 - 04.2022

Technical Support Officer

Boone County Sheriff's Office
10.2001 - 09.2008

No Degree - Clinical Psychology

Central Methodist University

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Cam Wiser