Summary
Overview
Work History
Education
Skills
Timeline
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Camara Richard

Camara Richard

Stockton,CA

Summary

Hello, I would consider myself professionally someone with a strong background in customer interactions and service solutions. I also take pride being highly skilled in communication, and problem-solving, ensuring customer satisfaction and company satisfaction. I'm an effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. On my previous teams I have been known for my reliability and proactive approach to meeting customer and organizational goals.

Overview

6
6
years of professional experience

Work History

Production Associate

Tesla It Solutions
01.2023 - Current
  • Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Made sure that products were produced on time and are of good quality.
  • Took on additional shifts during peak work periods to keep projects on schedule.

Mail-Room Manager/ Data Entry

Amazon - Swiss Post Solutions
12.2022 - 10.2023
  • Company Overview: American tech multinational whose business interests include e-commerce, cloud computing, digital streaming, and artificial intelligence
  • Sorting and delivery of incoming mail
  • Preparation and sending of outgoing mail
  • Monitor inventory, checks and reorder's items as needed
  • Ensures that project/department, milestones/goals are met
  • Compiles and verifies data to ensure accuracy while appropriately formatting it
  • Processing, recording and tracking various data and information sets
  • Entering raw data into spreadsheets, documents or databases
  • Merging files to update outdated or incomplete data
  • American tech multinational whose business interests include e-commerce, cloud computing, digital streaming, and artificial intelligence

Document Center Manager/Shipping and Receiving Clerk

Technical Services Inc. TSI
03.2022 - 08.2022
  • Company Overview: Company is an electronics manufacturer for planes, security systems and home devices
  • Copy, scan and store documents
  • Developed a plan on how to structure our document system
  • Reviewed and updated technical documents (manuals and workflows)
  • Checked for accuracy and edited files like contracts, instructions and work procedures
  • Filed documents in physical and digital records
  • Created templates for future use
  • Ensured documentation integrity and partnering company's information
  • Respected privacy as you might be dealing with sensitive documents
  • OTHER: Helped when needed with receiving new or old parts as well as imputing all the data to track specific parts/packaging and shipping out boards to our partners
  • Company is an electronics manufacturer for planes, security systems and home devices

Front Desk Receptionist

North Island Medical
01.2021 - 03.2022
  • Company Overview: Primary and immediate care facility
  • Kept patients' appointments on schedule by informing the provider of the patient's arrival and any delays
  • Scheduled and confirmed patient appointments for diagnostic, and consultation services
  • Maintained patient databases and updated information in alignment with HIPAA protocols
  • Welcomed multiple patients and visitors per day via telephone and in person
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
  • Answered phone calls to provide assistance, information and medical personnel access
  • Informed patients of financial responsibilities prior to rendering services
  • Compiled physical and digital documents, charts and reports
  • Primary and immediate care facility

Cashier

Teriyaki Time
12.2018 - 01.2021
  • Company Overview: Worked in grocery stores, fast food and restaurants
  • Performed cash, card and check transactions to complete customer purchases
  • Learned duties for various positions and provided backup at key times
  • Operated a cash register to record transactions accurately and efficiently
  • Used a POS system to enter orders, process payments and issue receipts
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Worked closely with the shift manager to solve problems and handle customer concerns
  • Answered questions about store policies and addressed customer concerns
  • Received payments for products and issued receipts
  • Wrapped items and bagged purchases properly to prevent breakage
  • Trained new team members in stock procedures
  • Restocked main kitchen areas with items from shelves, coolers and freezers
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
  • Cleared table and bussed dishes to allow for quick setups
  • Worked in grocery stores, fast food and restaurants

Education

High School -

Oak Harbor High School
Oak Harbor, WA
06-2020

Skills

  • Workplace cleanliness
  • Product packing
  • Product packaging
  • Heavy lifting
  • Quality assurance
  • Efficient communication
  • Customer focus
  • Documentation

Timeline

Production Associate

Tesla It Solutions
01.2023 - Current

Mail-Room Manager/ Data Entry

Amazon - Swiss Post Solutions
12.2022 - 10.2023

Document Center Manager/Shipping and Receiving Clerk

Technical Services Inc. TSI
03.2022 - 08.2022

Front Desk Receptionist

North Island Medical
01.2021 - 03.2022

Cashier

Teriyaki Time
12.2018 - 01.2021

High School -

Oak Harbor High School

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Camara Richard