Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Camarie Cooper

Houston

Summary

To gain an opportunity to learn and to grow in new environments that can excel towards future development. Providing support as well as being a team player.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Possesses background in website design and testing. Executed strategies that drove website traffic from social media and search engines. Excellent communicator and team leader.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Food Service Supervisor

Aramark
09.2022 - 10.2024
  • Assisted in training staff on food safety and sanitation protocols.
  • Implemented procedures for maintaining cleanliness and organization in service areas.
  • Facilitated communication between front-of-house and back-of-house teams to enhance service quality.
  • Participated in customer service initiatives to improve guest satisfaction experiences.
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Reduced food waste by implementing proper inventory tracking and storage practices.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Monitored food quality and service levels to maximize kitchen and dining area performance.

Food and Nutrition Assistant

Aramark
02.2020 - 08.2021
  • Assisted in meal preparation, ensuring adherence to dietary guidelines and food safety standards.
  • Supported nutrition assessments by collecting and documenting patient dietary preferences and restrictions.
  • Collaborated with dietitians to develop customized meal plans for diverse patient populations.
  • Conducted inventory management, maintaining stock levels of food supplies and nutritional products.
  • Implemented feedback mechanisms to gather patient satisfaction data on meals served, driving continuous improvement efforts.
  • Coordinated special dietary requests, ensuring timely delivery of meals tailored to individual needs.
  • Promoted patient well-being by educating them on the importance of proper nutrition and making healthy choices within their prescribed diets.

Customer Service Representative

Remotely
05.2018 - 01.2020
  • Resolved customer inquiries via phone, email, and chat, ensuring prompt and effective communication.
  • Assisted in training new team members on product knowledge and customer service protocols.
  • Maintained accurate records of customer interactions using CRM software to enhance service delivery.
  • Collaborated with cross-functional teams to address customer issues and improve overall satisfaction.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

No Degree -

Lamar Institute of Technology
Beaumont, TX

No Degree -

Coursera
Houston, TX
03-2025

High School Diploma -

Texas Southern University
Houston, TX
04-2022

High School Diploma -

Central Medical Magnet High School
Beaumont, TX
07-2018

Skills

  • Wireframing and prototype design
  • User research
  • Visual design
  • Usability and accessibility
  • Customer service
  • Critical thinking
  • Data entry
  • Microsoft Excel
  • Staff leadership
  • Food preparation
  • Staff supervision
  • Employee development
  • Health regulations
  • Nutrition
  • Team development

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved wireframing through effectively helping with Ai.
  • Resolved product issue through consumer testing.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Supervised team of 7 staff members.

Languages

English
Full Professional

Timeline

Food Service Supervisor

Aramark
09.2022 - 10.2024

Food and Nutrition Assistant

Aramark
02.2020 - 08.2021

Customer Service Representative

Remotely
05.2018 - 01.2020

No Degree -

Lamar Institute of Technology

No Degree -

Coursera

High School Diploma -

Texas Southern University

High School Diploma -

Central Medical Magnet High School