A responsible and hardworking individual seeking a position that allows me to utilize and expand my skills and knowledge, while making a significant contribution to the success of the company
Overview
2
2
years of professional experience
Work History
Medcity Othopaedic & Medical Center (Receptionist)
Camay Woodbine
01.2023 - 09.2023
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Managed multiple tasks and met time-sensitive deadlines.
CureWell Medical Center (receptionist)
Camay Woodbine
10.2021 - 09.2023
Assisted with the implementation of a new electronic health records system, leading to more organized and accessible patient information.
Resolved billing discrepancies through thorough research and collaboration with financial departments, ensuring accurate invoicing for patients.
Contributed to positive office culture by fostering strong relationships with teammates and providing exceptional customer service to patients.
Facilitated smooth transitions between providers during shift changes by maintaining detailed documentation of ongoing cases.
Education
High School Diploma -
Frome Technical High School
Frome P.O Westmoreland
06.2018
Certificate Of Heath Care Assistance -
Bryan’s Nursing Academy
Savanna La Mar, Westmoreland Jamaica
2019
Skills
Documentation accuracy
Customer Service
Problem-Solving
Team Collaboration
Team Leadership
Flexible Schedule
Training Coordination
References
Call upon request
Timeline
Medcity Othopaedic & Medical Center (Receptionist)
Support Worker at Pasific Care Oran Park and Gregory Hills relocated to WoodbineSupport Worker at Pasific Care Oran Park and Gregory Hills relocated to Woodbine