Adapted to fast-paced emergency environment while promoting positive workplace culture. Demonstrated professionalism and teamwork in high-stress situations.
Supported doctors throughout cases. Acted as point of contact for clients, specialty departments, referral partners, and other emergency staff.
Created and presented care plans and financial estimates as ordered by doctors.
Assisted in life-saving procedures.
Delegated tasks to triage staff to ensure efficient workflow.
Coordinated with other specialty departments to schedule consults, transfers, and diagnostics.
Developed trusting relationships with clients through empathetic communication, education, and support during difficult decisions regarding their pets' health statuses.
Lead Veterinary Assistant
Upper Arlington Veterinary Hospital
02.2021 - 08.2023
Delegated tasks to surgical team and collaborated with surgeon to guide workflow.
Prepared patients for surgery using aseptic technique.
Tracked inventory of surgical supplies. Maintained surgical equipment and instruments.
Ensured AAHA compliance. Oversaw any surgery related projects.
Assisted during surgical procedures, including orthopedic and laparoscopic surgery.
Processed samples for PRP and Stem Cell Therapy using Ardent system.
Assisted in hiring process and trained new veterinary assistants.
Oversaw pharmacy and processed prescription refill requests.
Administered medications and treatments under guidance of veterinarian. Obtained samples for laboratory analysis.
Kept detailed patient records utilizing ezyVet software.
Veterinary Assistant
Healthy Pets Of Wedgewood
10.2020 - 02.2021
Restrained patients for examination and treatment.
Kept detailed records of treatments and medications using Impromed software.
Positioned patients for diagnostic imaging.
Assisted in soft tissue surgical procedures.
Veterinary Receptionist
Olentangy Premier Pet Care
08.2020 - 10.2020
Scheduled appointments, boarding reservations, and daycare.
Fielded phone calls from clients, answered questions and took messages for veterinarians.
Managed patient records using Vetter software.
Kennel Technician
Olentangy Premier Pet Care
06.2020 - 10.2020
Oversaw up to 15 dogs in a daycare setting. Monitored behavior and encouraged safe play.
Recorded pets' intake and output, physical condition and behavior for updated kennel logs.
Skills
Surgical Assistance
Veterinary Standards and Procedures
Client Education
Low Stress Handling and Restraint
Animal Behavior
Attention to Detail
Written Communication
Adaptability
Task Prioritization
Team Leadership
Employee Training
Emergency Care
Accomplishments
Created and implemented training program and guide for veterinary assistants.
Presented a document to advocate for low stress handling and Fear Free methods, resulting in collaboration with medical director to create new policies for patients with increased FAS.
Helped to implement Vet Radar software to improve workflow efficiency for surgical team.
Summary
Passionate veterinary professional with leadership experience. Efficient, well-organized, and self-motivated. Committed to patient advocacy. Eager to expand clinical experience with special interest in behavioral medicine and low stress handling.