Cambrea Williams
Summary
Motivated HR Manager with background overseeing HR policies and procedures while supervising department staff. Expert at directing wide-ranging human resources responsibilities by tackling, prioritizing and delegating tasks to staff. Focus on remaining competitive among industry companies by creating desirable culture and programs. Well-qualified HR professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Employee Training Officer
Youth Villages
12.2017 - 07.2019
- Maintains regulatory documents and record keeping for inspection purposes.
- Trains and assigns necessary roles to new employees.
- Creates successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applies strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness
- Assessed skill gaps for employees and developed training courses to meet identified needs
- Acted as training subject matter expert and provided extensive technical support to different departments
- Adjusted instructional strategies according to student needs and understanding of material
- Identified training needs and planned classes accordingly
- Developed and implemented effective lesson plans to cover necessary material
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Coordinated technical training and personal development classes for staff members.
- Managed new employee orientation training process for more than 250 allied health employees each year.
Administrative Assistant
United States Air Force Reserve
01.2019 - 10.2021
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
Employee Training Coordinator
AmeriCorps VISTA
08.2019 - 03.2022
- Gathered data about course success and participant experiences to help with future course planning.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Provided assistance for delivery of training courses by scheduling virtual meeting rooms and managing team calendars.
- Compiled training handbook and related course materials.
- Provided recommendations for process improvements and discontinuation of ineffective or outdated methods.
- Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
- Worked with central management to identify, plan, align and address training needs.
- Planned and deployed training programs for allied health departments
- Updated training records and curriculum materials database routinely, ensuring accuracy and availability of all required documentation.
- Supported and trained about 250 staff members to achieve and maintain necessary skills.
Account Manager
Blackdot Wireless
10.2022 - 03.2024
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
- Communicated with customers and vendors positively, with particular attention to problem resolution.
- Led the company to successful growth by developing the initial product roadmap and market strategy.
- Improved business outcomes by 15% in my tenure by expanding business relations with more clients.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
Education
Master of Studies in Law - Business Compliance
Texas Southern School of Law
College Station, United States12.2025
Master of Legal Studies - Business Compliance
Texas A&M School of Law
College Station, United States12.2025
High School Diploma -
Vicksburg High School
Vicksburg, MS05.2013
Skills
- Training and Development
- Priority Management
- Conflict Resolution
- Staff Management
- Processes and Procedures
- Team Building
- Strategic planning
- Negotiation
- Operations management
- Training and mentoring
- Budgeting
- Benefits and compensation management
- Equal opportunities facilitation
- Compensation and benefits
Certification
- MCFAC Financial Literacy Coach
Additional Information
References are available on request.
Timeline
Account Manager
Blackdot Wireless
10.2022 - 03.2024
Employee Training Coordinator
AmeriCorps VISTA
08.2019 - 03.2022
Administrative Assistant
United States Air Force Reserve
01.2019 - 10.2021
Employee Training Officer
Youth Villages
12.2017 - 07.2019
Master of Studies in Law - Business Compliance
Texas Southern School of Law
Master of Legal Studies - Business Compliance
Texas A&M School of Law
High School Diploma -
Vicksburg High School
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<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA