Cambree Garcia
Albuquerque,NM
Summary
Professional hospitality leader with substantial experience in high-volume dining establishments. Skilled in delivering exceptional customer service, managing team collaboration, and ensuring seamless operations. Strong emphasis on adaptability and reliability, consistently aligning with organizational goals and enhancing guest satisfaction. Proven ability to train and lead staff while maintaining high standards in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Server
Vintage 423
05.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Supervised daily operations, ensuring high-quality service and customer satisfaction.
- Trained and mentored new servers, fostering team development and collaboration.
- Resolved customer complaints effectively, maintaining positive dining experiences.
- Implemented upselling techniques, increasing average check size consistently.
- Developed training materials to improve service standards among staff members.
- Cultivated warm relationships with regular customers.
- Trained and mentored new servers, fostering a collaborative team environment.
- Supervised daily operations, ensuring high standards of service and customer satisfaction.
Patient care assistant
Presbyterian Hospital
05.2020 - 05.2021
- My role was to help comfort the patients with their needs and provide necessary measures with their health. As well as take patients to their necessary appointments throughout the hospital.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Communicated effectively with patients and families, providing emotional support and information.
- Collaborated with multidisciplinary teams to enhance patient care plans and outcomes.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
- Ensured accurate documentation of patient information in electronic health records for appropriate record keeping.
- Prioritized confidentiality by diligently adhering to HIPAA regulations when handling sensitive patient information.
- Participated in ongoing training opportunities to stay current on best practices within the field of patient care.
Service Manager
Chipotle Mexican Grill
05.2017 - 05.2020
- My role was to help provide the best guest experience while leading my team to uphold the company standards. As well as budgeting for the store and hiring the best candidates possible.
- Oversaw daily operations, ensuring efficient service and optimal customer experience.
- Trained team members on food safety protocols and operational procedures.
- Conducted performance evaluations, providing constructive feedback to enhance team performance.
- Developed staff schedules to optimize labor costs while meeting customer demand.
- Monitored compliance with health regulations, maintaining a safe and clean environment for customers and employees.
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
- Implemented strategies to increase customer service satisfaction ratings.
- Implemented inventory management systems to reduce costs and increase efficiency in the service department.
- Streamlined scheduling procedures, optimizing technician deployment to maximize productivity and minimize client wait times.
- Enhanced team morale and reduced staff turnover by establishing recognition program that highlighted outstanding employee contributions.
- Established team priorities, maintained schedules and monitored performance.
- Oversaw daily operations to ensure high-quality service and compliance with safety standards.
Education
Associate of Applied Science - Integrated Studies
Central New Mexico Community College
Albuquerque, NM08-2024
Skills
- Medical terminology
- Attention to detail
- Organization and efficiency
- Written and verbal communication
- Team leadership
- Customer service
- Time management
- Decision-making
- Operations management
- Training and development
- Inventory control
- Employee scheduling
- Staff training and development
- Administrative skills
Certification
Certificate in General Studies,Health Wellness and Public Safety.
With Honors
Timeline
Lead Server
Vintage 423
05.2021 - Current
Patient care assistant
Presbyterian Hospital
05.2020 - 05.2021
Service Manager
Chipotle Mexican Grill
05.2017 - 05.2020
Associate of Applied Science - Integrated Studies
Central New Mexico Community College
Awards and Acknowledgements
Top certified trainer, While working for chipotle I was awarded being the top certified trainer in the patch where I would help train new employees in different stores to help them uphold the company’s standards.