Cambria Bowen
Winston Salem,US
Summary
Dynamic retail sales professional with a proven track record of exceeding sales targets and delivering exceptional customer service. Expertise in product knowledge and a commitment to understanding customer needs consistently result in high satisfaction levels. Demonstrated ability to manage patient interactions and administrative tasks effectively, leveraging strong communication and problem-solving skills to enhance overall experiences. A reliable team player with a solid work ethic, adept at quickly adapting to new challenges and environments while maintaining operational efficiency.
Overview
6
6
years of professional experience
Work History
Patient Service Representative
AdventHealth
Winston-Salem, NC
06.2025 - Current
- Managed patient scheduling to optimize appointment availability and reduce wait times.
- Assisted patients with insurance verification and eligibility inquiries, ensuring accurate information dissemination.
- Streamlined communication between departments to enhance patient experience and care coordination.
- Collaborated with healthcare providers to facilitate seamless patient transitions and follow-up care plans.
Tasting Room Associate
SHELTON VINEYARDS
Dobson, NC
10.2023 - 05.2025
- Communicated effectively with team members across multiple departments to coordinate activities related to special events.
- Organized tastings for groups of up to 30 people while providing education about the winery's history and current offerings.
- Served food pairings alongside wines during special events hosted at the winery's facility.
- Demonstrated excellent customer service skills by attending to the needs of guests and addressing any questions or concerns they may have had.
Tasting Room Manager
GOLDEN ROAD VINEYARDS
State Road, NC
06.2023 - 10.2024
- Provided leadership, mentoring and support to tasting room staff.
- Identified opportunities to improve customer experience through product knowledge training sessions for tasting room employees.
- Created a positive atmosphere for customers by providing exceptional service.
- Managed daily operations of the tasting room including opening and closing duties, cleaning tasks.
Student Athletic Trainer Work Study
MONTREAT COLLEGE
Montreat, NC
03.2020 - 05.2023
- Demonstrated excellent communication skills when working with athletes, coaches, and medical staff.
- Inspected equipment regularly for safety issues that could compromise athlete performance or well-being.
- Utilized advanced taping techniques to provide stability for joints affected by injury or overuse.
- Created individualized treatment plans to maximize athletes' recovery from injuries.
- Maintained accurate records of all treatments provided to athletes in accordance with HIPAA regulations.
Financial Aid Student Work Study
MONTREAT COLLEGE
Montreat, NC
02.2020 - 05.2023
- Participated in ongoing training to enhance own job skills and knowledge.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Drafted letters to notify applicants of changes or updates in their financial aid status.
- Updated departmental databases with current information about enrolled students' finances.
Education
High School Diploma -
Starmount High School
Boonville, NC05.2019
Skills
- Guest service
- Telephone skills
- Customer and client relations
- Medical terminology
- Organization skills
- Verbal and written communication
- Appointment scheduling
Timeline
Patient Service Representative
AdventHealth
06.2025 - Current
Tasting Room Associate
SHELTON VINEYARDS
10.2023 - 05.2025
Tasting Room Manager
GOLDEN ROAD VINEYARDS
06.2023 - 10.2024
Student Athletic Trainer Work Study
MONTREAT COLLEGE
03.2020 - 05.2023
Financial Aid Student Work Study
MONTREAT COLLEGE
02.2020 - 05.2023
High School Diploma -
Starmount High School