Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cambria Hayes

Cincinnati ,OH

Summary

Versatile and dedicated professional with a background in housekeeping at UC Medical Center and extensive experience in customer service roles at Sears and Old Navy. Excelled in maintaining high standards of cleanliness and organization, while demonstrating exceptional teamwork and communication skills. Proven ability to enhance customer satisfaction and loyalty through effective problem-solving and empathy.

Overview

8
8
years of professional experience

Work History

Housekeeper

UC Medical Center
04.2024 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Home Health Aid

AmiraMedical
01.2018 - 04.2024
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Cashier

Old Navy, Gap
05.2022 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer Service Representative

Sears
10.2016 - 12.2017
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Gilbert.A.Dater Highschool
Cincinnati, OH
05.2018

Skills

  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities
  • Customer Service
  • Health and safety compliance
  • Hospitality background
  • Customer service-focused
  • Excellent oral and written communication

Timeline

Housekeeper

UC Medical Center
04.2024 - Current

Cashier

Old Navy, Gap
05.2022 - 06.2023

Home Health Aid

AmiraMedical
01.2018 - 04.2024

Customer Service Representative

Sears
10.2016 - 12.2017

High School Diploma -

Gilbert.A.Dater Highschool

Similar Profiles

CREATE PROFILE
Cambria Hayes