Summary
Overview
Work History
Education
Skills
Timeline
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Cambrya Hopkins

Westminster,CA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Hardworking Gardener skilled in designing and maintaining landscaping work for diverse customers. Well-versed in keeping business operations cost-effective and customer satisfaction high. Effectively used power tools and equipment to maintain healthy plants. History of working alone or with performance-oriented team to complete more than 4 weekly jobs.

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Efficient Home Improvement Contractor with 4 years of experience renovating and repairing residential homes. Well-versed in design remodeling, project scheduling and subcontractor management. Expertise in repairing roofs and floors, creating wood structures and installing cabinets and windows. Proficient in power tool operations.

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Overview

13
13
years of professional experience

Work History

Cleaning Professional

Galitzen Property Management
Huntington Beach , CA
04.2018 - 05.2022
    • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
    • Used time management and efficient cleaning methods to meet deadlines.
    • Delivered quality customer service to address urgent needs and cleaning requests.
    • Worked alongside other cleaners to complete jobs in corporate office buildings.
    • Organized and used industrial cleaning products following strict safety procedures.
    • Handled equipment, chemicals and materials properly and with caution.
    • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
    • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
    • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
    • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
    • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
    • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
    • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
    • Identified repair needs and major maintenance concerns, and escalated issues to management.
    • Promoted building security by locking doors and checking electrical appliances for safety hazards.
    • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
    • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
    • Maintained optimal supply levels to meet daily and special cleaning needs.
    • Supervised supplies in inventory and submitted reorder requests.
    • Used organic-based chemicals to disinfect floors, counters and furniture.
    • Applied insecticides and released fumigants to guard against insect and rodent infestations.
    • Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.

Retail Sales Associate

1lookvintage
Huntington Beach , CA
12.2021 - 03.2022
    • Greeted customers and helped with product questions, selections and purchases.
    • Helped customers complete purchases, locate items and join reward programs.
    • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
    • Maintained clean sales floor and straightened and faced merchandise.
    • Stocked merchandise, clearly labeling items, and arranging according to size or color.
    • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
    • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
    • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
    • Answered questions about store policies and addressed customer concerns.
    • Used POS system to process sales, returns, online orders and gift card activations.
    • Informed customers of current store promotions to encourage additional sales purchases.
    • Balanced and organized cash register by handling cash, counting change and storing coupons.
    • Issued receipts and processed refunds, credits or exchanges.
    • Folded and arranged merchandise in attractive displays to drive sales.
    • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
    • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
    • Opened and closed store independently and prepared nightly bank drop for manager.
    • Used consultative sales approach to understand customer needs and recommend relevant offerings.
    • Supported loss prevention goals by monitoring shopper behavior.
    • Logged reports, expenses, receipts and sales documents into digital database.

Amazon Courier

Amazon
Anaheim , CA
12.2021 - 01.2022
    • Delivered packages to customer doorsteps and business offices.
    • Completed on-time deliveries by choosing best and most efficient routes.
    • Loaded truck and properly secured items to prevent damage for deliveries.
    • Completed rush deliveries on tight timetables to satisfy customer needs.
    • Operated vehicle safely in highly congested areas with no traffic violations.
    • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
    • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
    • Communicated customer complaints, requests and feedback to company management for swift resolution.
    • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
    • Worked overnight shifts during peak periods to meet coverage needs.
    • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
    • Verified daily deliveries against shipping instructions before delivering to customers.
    • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
    • Created and submitted delivery and DOT logs.
    • Contacted customers prior to delivery to confirm and coordinate delivery times.
    • Fostered positive working relationships with regular customers.
    • Kept and studied detailed mileage and fuel reports to track overall fuel costs.
    • Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
    • Inspected truck prior to delivery, checking for proper stowage of packages.
    • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
    • Picked up packages and made deliveries promptly, exceeding prior delivery records by 96% in just 6 hours.
    • Communicated route progress to dispatch, noting traffic and construction issues to avoid delays for critical deliveries.

Gardening Assistant

E&J Company
Westminster , CA
03.2016 - 01.2021
    • Operated small and large landscaping equipment such as augers, sprayers and tractors.
    • Implemented Integrated Pest Management (IPM) method for safe and environmentally friendly pest control practices.
    • Attended continuing education seminars and workshops to adopt latest techniques in gardening and horticulture.
    • Monitored and identified health issues in plants, trees and shrubs using variety of treatment methods.
    • Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
    • Laid down and spread loam and garden soil to prepare spaces for vegetable gardens, planted seeds and cultivated vegetables.
    • Performed fall and spring cleanup to clear brush and debris from landscaped areas.
    • Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
    • Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
    • Maintained routine landscaping schedules to boost lawn health.
    • Applied mulch to garden beds for protection against weeds and unwanted growth.
    • Provided soil aeration, seeding, fertilization and weed control.
    • Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
    • Applied weed and pest control chemicals to lawns, protecting grass growth and improving appearance.
    • Followed planned landscaping designs to determine placement of sod, sown grass, flowers and foliage.
    • Enhanced visibility and improved tree and bush shape through intentional pruning.
    • Worked with residential clients to design flower beds and container gardens.
    • Advised property owners on appropriate types of plants for specific soil and landscape.
    • Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
    • Arranged winter decorations, holiday lights, wreaths and garlands.
    • Followed environmental regulations and best practices in pesticide application to lawns, edible fruits and vegetables.

Home Improvement Contractor

E&J Company
Westminster , CA
01.2015 - 04.2018
  • Completed remodeling of residential bathrooms, kitchens, and basements.
  • Measured and marked cutting lines on materials, using rulers, pencils, chalk and marking gauge.
  • Performed cabinet installation, door hanging and room framing.
  • Interviewed clients to determine remodeling needs, budget and financing needs.
  • Handled prep work for remodeling projects by plastering, sanding and finishing.
  • Demolished and dismantled home structures to prepare for remodel.
  • Operated tools to install structures and fixtures such as windows, frames, floorings and trim.
  • Backfilled holes, dug trenches and compacted earth to prepare for new construction, using equipment.
  • Collaborated with teams to prepare building sites and support needs of project managers, supervisors, carpenters and framers.
  • Assembled and fastened materials to make framework or props, using glue, dowel pins and hand tools.
  • Checked supply inventories and work orders daily to encourage subcontractor efficiency and productivity.
  • Collaborated with customers to determine budgets for kitchen and bath remodeling projects and find appropriate material sources.
  • Adhered to tight schedules to avoid construction delays and finish projects before expected completion dates.
  • Completed jobs independently based on customer desires, inventories and budgets.
  • Utilized advanced skills to complete bath remodeling work.
  • Followed maintenance schedules and completed repairs efficiently to increase equipment lifespan by 60%.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
12.2021

Skills

  • Conscientious and Detail-Oriented
  • Positive Team Player
  • Guest Satisfaction
  • Productivity and Time Management
  • Reading Comprehension
  • Professional Development
  • Hospitality Management

Timeline

Retail Sales Associate

1lookvintage
12.2021 - 03.2022

Amazon Courier

Amazon
12.2021 - 01.2022

Cleaning Professional

Galitzen Property Management
04.2018 - 05.2022

Gardening Assistant

E&J Company
03.2016 - 01.2021

Home Improvement Contractor

E&J Company
01.2015 - 04.2018

High School Diploma -

Penn Foster Career School

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Cambrya Hopkins