Summary
Overview
Work History
Education
Skills
Timeline
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Camden Allen

Madisonville,KY

Summary

Personable Carhop with great customer service and order fulfillment skills in high-volume environments. Memorizes menu items and promotes products to increase sales. Dedicated to professionalism, efficiency and best-in-class customer service.

Enthusiastic Carhop skilled in safe food handling and creating exceptional guest experiences. People-oriented and focused worker with knowledge of ordering procedures and customer service. Multitasks to deliver exceptional service.

Overview

6
6
years of professional experience

Work History

Carhop

Sonic
Madisonville , KY
06.2020 - Current
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Double-checked order accuracy and food quality consistently.
  • Balanced orders on trays weighing over 3-5 lbs and delivered them to cars.
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Answered guest questions and promoted special products.
  • Maintained professionalism while dealing with high order volumes and quality assurance.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.

Host

Cracker Barrel
Madisonville , KY
08.2019 - 06.2020
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Planned and executed up to 30-guest parties by organizing menus, spaces and special requests.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Checked and restocked server areas and organized and got change for front counter.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Informed servers of newly seated parties for speedy service.
  • Monitored seating area and checked restrooms every 5-10 to keep spotless.
  • Helped servers by taking drink orders, running food and cleaning tables.
  • Took information about guests' party size, led to seating, offered menus and scripted the food of the day.

Education

Hopkins County Central High School
Madisonville, KY
05.2021

Skills

  • Interactive Communication Skills
  • Cash Handling
  • Cleaning
  • Food Running
  • FAST Food Customer Service
  • Food Service Efficiency
  • Customer Interaction
  • Point of Sale Systems
  • Food Delivery
  • Health and Safety Standards
  • Order Delivery Practices
  • Guest Satisfaction
  • Order Accuracy
  • Point of Sale Knowledge
  • Ordering Procedures

Timeline

Carhop

Sonic
06.2020 - Current

Host

Cracker Barrel
08.2019 - 06.2020

Hopkins County Central High School

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Camden Allen