Client-focused Account & Operations Specialist with expertise in service delivery, account management, and strategic inventory alignment. Proven track record of enhancing customer satisfaction, meeting aggressive performance targets, and maintaining product readiness. Collaborative team player skilled in translating client requirements into actionable operational solutions.
Overview
6
6
years of professional experience
Work History
Barback/Cafe Cook
Huntsville Botanical Garden
Huntsville, Alabama
07.2023 - Current
Optimized Inventory & Material Control: Maintained continuous stock levels and controlled inventory movement in high-throughput environments, ensuring zero operational downtime and 100% product readiness.
Multi-Disciplined Cross-Training: Selected for cross-functional training across dual operations (beverage service and culinary preparation), demonstrating adaptability and strict adherence to quality and safety standards.
Fast-Paced Operational Support: Executed high-volume workflows under tight time constraints while maintaining rigorous quality control and customer satisfaction metrics.
Outdoor Sales Associate
Lowes Home Improvement Center
Madison, Alabama
04.2022 - 01.2023
Inventory & Asset Management: Oversaw heavy-volume product inventory, ensuring accurate stock auditing, asset organization, and optimal product availability across high-demand departments.
Safety & Compliance Protocols: Strict adherence to OSHA and corporate safety standards while operating material-handling equipment and maintaining a secure, hazard-free environment.
Technical Consultation & Client Engagement: Provided tailored product recommendations and technical solutions to clients, driving sales growth and high customer satisfaction scores.
Cross-Functional Team Collaboration: Partnered with cross-departmental teams to support seasonal operational pivots, inventory counts, and large-scale product displays.
Barback, severs assistant
Rhythm on monroe
Huntsville, Alabama
02.2020 - 08.2020
Supply Continuity & Readiness: Oversaw real-time stock monitoring and material replenishment to ensure 100% operational readiness and zero service disruption during high-demand periods.
Cross-Functional Team Support: Partnered closely with primary operators and floor staff to mitigate bottlenecks, maintain environment organization, and sustain high throughput.
Education
Bachelor of Science - Commerce, Business Administration
The University of Alabama
Tuscaloosa, AL
08-2025
Associate of Science -
Calhoun Community College
Tanner, AL
Skills
Material Handling & Equipment Operations: Forklift Certified (OSHA Compliant)