Summary
Care-focused Phlebotomist bringing less than a year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level phlebotomy position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Lead
Denver Dab Company
2023.05 - 2024.10
- Cultivated a strong company culture by fostering collaboration among team members and recognizing individual achievements.
- Boosted lead generation with targeted content creation and distribution across multiple channels.
- Delivered compelling presentations at industry conferences, establishing thought leadership within the field.
- Established a consistent brand voice across all touchpoints, enhancing overall recognition in target markets.
- Assessed competitor activities, enabling the organization to proactively address potential challenges or capitalize on opportunities for expansion.
- Managed social media presence to foster community interaction and brand loyalty.
- Analyzed market trends to identify emerging opportunities for business growth.
Lead
Trees Dispensary
2023.02 - 2023.04
- Boosted lead generation with targeted content creation and distribution across multiple channels.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
Cashier
Freaky's
2020.08 - 2022.12
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Operated POS cash register and equipment to collect payments.
- Increased customer loyalty and retention.
Education
High School Diploma -
05.2019
Skills
- Time Management
- Scheduling
- Product marketing
- Communications management
- Strategic Planning
- Sales expertise
- Client Needs Assessment
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- Butterfly needle technique
- Sample and specimen collection
- HIPAA Compliance
- Blood collection techniques
- Patient support
- Data Entry
- Paperwork Processing
- Quality Control
- Adaptable approach
- Staff Management
- Attention to Detail
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Reliability and punctuality
- Customer Relations
- Written and verbal communication
- Organizational abilities
- Professionalism and Courtesy
- Cash Management
- Basic Math Competence
- Product restocking
- Conflict Resolution
- Product Knowledge
- Issue Resolution
- Complex Problem-Solving
Certification
- Licensed Phlebotomist
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead - Denver Dab Company
2023.05 - 2024.10
Lead - Trees Dispensary
2023.02 - 2023.04
Cashier - Freaky's
2020.08 - 2022.12
Bear Creek High School - High School Diploma,
- Licensed Phlebotomist
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
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