Dynamic and dedicated professional with experience as a Team Lead at Chick-fil-A, excelling in training and team morale. Proven ability to enhance customer satisfaction through attentive service and effective communication. Skilled in maintaining composure in diverse conditions while ensuring operational efficiency and team well-being. Committed to fostering a positive work environment.
•Trained fellow employees about what the right procedures were in certain situations
•Kept the emotions steady and made sure everyone was happy to be there
• lead closing most nights and got everyone out and closed in a timely manner
•always checker in on the face to face members to make sure they weren’t dehydrated or if they needed anything at all
•Made sure customer left the building happier than they walked in
• did my best to show people what the proper way of things was
•made sure to never mess up an order by always repeating it back
Always super nice to customers
make sure the team is feeling as good as possible
Ok with any conditions being hot, cold or stormy while being outside