Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Camden Van Leuven

Daytona Beach,Florida

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Overview

3
3
years of professional experience

Work History

Social Media Marketing Manager

Self Employed Web
Daytona Beach, Florida
03.2022 - Current
  • Developed and executed social media marketing campaigns to increase brand awareness, engagement, and website traffic.
  • Created content for various social media platforms including Facebook, Twitter, Instagram, LinkedIn, YouTube, and Google+.
  • Monitored industry trends and analytics to ensure maximum ROI from all campaigns.
  • Conducted keyword research to optimize content for SEO purposes.
  • Managed multiple accounts on a daily basis including responding to comments and questions in a timely manner.
  • Collaborated with other departments to create effective strategies across multiple channels.
  • Provided creative ideas for content creation and optimization of social media channels.
  • Utilized tools such as Hootsuite and Sprout Social to manage accounts efficiently and effectively.
  • Implemented A, B testing of ads, campaigns to determine effectiveness of different approaches.
  • Maintained a positive online presence by responding promptly to customer inquiries and complaints.
  • Identified opportunities for improvement within existing strategies or new initiatives.

Host

Outback Steakhouse
Daytona Beach, Florida
04.2023 - 11.2023
  • Greeted guests upon arrival and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Took reservations over phone and in person.
  • Provided customers with accurate wait times and monitored waiting list.
  • Assisted servers in seating guests by escorting them to their tables.
  • Managed dining room layout to maximize efficiency of staff members.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Ensured compliance with health and safety regulations within the restaurant.
  • Managed incoming calls during busy shifts.
  • Provided excellent customer service by anticipating customer needs.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.

Education

High School Diploma -

Daytona State College
Daytona Beach, FL
05-2028

Skills

  • Complaint Handling
  • Payment management
  • Sales follow-up
  • Relationship Building
  • Marketing
  • Customer Engagement

Affiliations

  • Coached Special Olympics
  • In College
  • Run my own business
  • Love being around people

Timeline

Host

Outback Steakhouse
04.2023 - 11.2023

Social Media Marketing Manager

Self Employed Web
03.2022 - Current

High School Diploma -

Daytona State College

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Camden Van Leuven