Camden Yale
New Orleans,LA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers and retail. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Server
Rivertap And Grill
06.2020 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Averaged over $3,000 in alcohol and food sales on a five hour shift.
Restaurant Hostess
Rivertap And Grill
06.2020 - 07.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Complied with food safety and food hygiene regulations to safeguard public health.
Restaurant Busser
Rivertap And Grill
06.2020 - 07.2023
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Dishwasher
Rivertap And Grill
06.2020 - 07.2023
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
Bachelor of Arts - Computer Science And Homeland Security
Tulane University
New Orleans, LA05.2027
Skills
- Daily Specials Memorization
- Safe Food Handling
- Beverage Preparation
- Supply Restocking
- Order Management
- Guest Engagement
- Order Accuracy
- Computer Literacy
- Sales Techniques
Timeline
Server
Rivertap And Grill
06.2020 - 07.2023
Restaurant Hostess
Rivertap And Grill
06.2020 - 07.2023
Restaurant Busser
Rivertap And Grill
06.2020 - 07.2023
Dishwasher
Rivertap And Grill
06.2020 - 07.2023
Bachelor of Arts - Computer Science And Homeland Security
Tulane University
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