Summary
Overview
Work History
Education
Skills
Timeline
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Camdon Heck

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Hardworking and passionate worker with strong organizational skills eager to secure position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

1st Assistant Department Manager

Menards
03.2023 - 05.2024
  • Collaborated with other departments to achieve company-wide goals and improve overall performance.
  • Boosted employee morale by recognizing individual achievements, fostering teamwork, and promoting professional development opportunities.
  • Increased customer satisfaction with exceptional service and timely resolution of concerns.
  • Provided exceptional support to Department Manager as needed on critical decision-making tasks, project management activities, or handling escalated issues from customers or employees alike.

Shift Manager

Einstein Bagels
09.2020 - 03.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Usher

AMC Theatres
08.2016 - 05.2019
  • Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Directed ticket holders to seats and facility locations.

Education

High School Diploma -

Harry D Jacobs
Algonquin, IL
05.2019

Skills

  • Effective Leadership
  • Operations Management
  • Compliance Management
  • Cost Control
  • Customer Service
  • Computer Skills
  • Problem Resolution
  • Training and Development
  • Microsoft Word Proficiency
  • Microsoft Excel Proficiency

Timeline

1st Assistant Department Manager

Menards
03.2023 - 05.2024

Shift Manager

Einstein Bagels
09.2020 - 03.2023

Usher

AMC Theatres
08.2016 - 05.2019

High School Diploma -

Harry D Jacobs

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Camdon Heck