Summary
Overview
Work History
Education
Skills
Volunteerism
Timeline
Generic

Carlee Hussey

Sidney,ME

Summary

Highly ambitious with business and healthcare academic experience. Retail associate with ten years of business training and customer service. Self motivated, with the ability to work as a team, as well as individual. Quickly able to switch from one task to another, with minimal guidance.

Overview

11
11
years of professional experience

Work History

Assistant Office Manager

Kennebec Valley Family Dentistry
Augusta, Maine
03.2021 - Current
  • Full time position ( 8am to 4:30pm) Monday thru Friday
  • Assist in the hiring process for staff and providers.
  • Complete billing and coding duties to handle submitted claims.
  • Process day end as well as month end reports.
  • Schedule patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Organize paperwork such as charts and reports for office and patient needs.
  • Document patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Conduct insurance verification and preauthorizations and managed patient charts.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.

Lead Sales Associate

Old Navy
Augusta, Maine
07.2012 - Current
  • Part time position (15 hours a week)
  • Consult with store managers on bases to perform loss investigations
  • Train new employees
  • Provide exceptional customer service to foster client loyalty and satisfaction
  • Complete customer transactions from greeting to closing the sale
  • Balance registers on a daily basis
  • Prepare nightly deposits

Internship Student

Erickson Bonding
Augusta, Maine
10.2019 - 03.2021
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Executed record filing system to improve document organization and management.

Education

Bachelor of Science - Business Administration And Health Management

Husson University
Bangor, ME
05.2019

Skills

  • Proficiency with Customer Relationship Management systems
  • Issue Resolution
  • Medical Records Management
  • Front Office Management
  • Excellent customer relations
  • Point of Sale system knowledge
  • Efficient sales transactions
  • Cash handling
  • Payment Processing
  • Claim Processing

Volunteerism

  • Assistant Coach, Xpress Cheer Allstars. Working with young children as an assistant coach for a travel cheering team. 
  • Camp Old Navy, The Boys and Girls Club. Working with youths at Old Navy store to educate them on working in retail employment and what is expected when you are employed. 

Timeline

Assistant Office Manager

Kennebec Valley Family Dentistry
03.2021 - Current

Internship Student

Erickson Bonding
10.2019 - 03.2021

Lead Sales Associate

Old Navy
07.2012 - Current

Bachelor of Science - Business Administration And Health Management

Husson University

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Carlee Hussey