Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cameika Perry

NATCHITOCHES,LA

Summary

Dynamic professional with a positive attitude and a valid driver's license, experienced in enhancing customer satisfaction at Spark through timely deliveries. Proven ability to collaborate effectively and provide exceptional service, leveraging strong problem-solving skills to improve operational efficiency and client relationships. Committed to excellence in all aspects of work.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Delivery Driver

Spark
12.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Licensed Insurance Agent

Everise
09.2024 - 12.2024
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
  • Delivered outstanding first-contact resolution rates when assisting clients with inquiries about premiums or billing issues.
  • Increased policy sales by conducting thorough needs assessments and presenting suitable coverage options.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.

Quality Documentation Specialist

ScribeAmerica
02.2024 - 07.2024
  • Coordinated with subject matter experts to gather accurate information for document creation or revisions.
  • Implemented a centralized document storage system, reducing retrieval time for critical information.
  • Promoted a culture of quality within the team by emphasizing attention to detail and adherence to established standards.
  • Maintained version control systems, ensuring access to the most current versions of each file at all times.
  • Transcribed sensitive documents with complete confidentiality.
  • Maintained accurate and complete medical records to comply with regulations and standards.
  • Communicated with healthcare providers to clarify information and resolve issues.
  • Used [Software] to input information into computerized patient record system.
  • Edited drafts created from speech recognition software.

Quality Documentation Specialist

Cognizant Technologies Solutions
07.2023 - 02.2024
  • Improved documentation quality by reviewing and editing technical documents for accuracy and consistency.
  • Reviewed and edited transcripts to verify and provide accurate and complete information.
  • Collaborated with team members to share knowledge and keep workflow moving smoothly.
  • Troubleshot and resolved technical issues to maintain productivity and quality of work.
  • Transcribed sensitive documents with complete confidentiality.
  • Maintained accurate and complete medical records to comply with regulations and standards.
  • Communicated with healthcare providers to clarify information and resolve issues.
  • Used [Software] to input information into computerized patient record system.
  • Edited drafts created from speech recognition software.

Quality Documentation Specialist

Nuance Communications
08.2022 - 07.2023
  • Enhanced regulatory compliance by maintaining up-to-date knowledge of industry standards and guidelines.
  • Ensured proper archiving procedures were followed, preserving vital historical records for reference purposes.
  • Streamlined document control processes, resulting in increased efficiency and reduced errors.
  • Conducted research to clarify dictated information and resolve discrepancies.
  • Promoted a culture of quality within the team by emphasizing attention to detail and adherence to established standards.
  • Improved documentation quality by reviewing and editing technical documents for accuracy and consistency.
  • Collaborated with team members to share knowledge and keep workflow moving smoothly.
  • Troubleshot and resolved technical issues to maintain productivity and quality of work.
  • Transcribed sensitive documents with complete confidentiality.
  • Maintained accurate and complete medical records to comply with regulations and standards.
  • Communicated with healthcare providers to clarify information and resolve issues.
  • Used [Software] to input information into computerized patient record system.
  • Edited drafts created from speech recognition software.

Nursing Assistant

Cornerstone Pediatrics
11.2013 - 08.2022
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
  • Documented care actions by completing records and logs in medical software system.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
  • Optimized inventory management for medical supplies, preventing shortages and supporting patient care.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Documented patient information and care activities in electronic health record.
  • Followed directions of licensed nurses to administer medications and treatments.

Machine Operator

Alliance Compressors
10.2002 - 04.2013
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
  • Elevated team morale and productivity by leading by example and providing support where needed.

Education

Medical Billing And Coding Diploma - Medical Billing And Coding

Ayers Career College
Shreveport, LA

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Shopping orders

Certification

  • Licensed life and Health Insurance Agent - 1 year

Timeline

Delivery Driver

Spark
12.2024 - Current

Licensed Insurance Agent

Everise
09.2024 - 12.2024

Quality Documentation Specialist

ScribeAmerica
02.2024 - 07.2024

Quality Documentation Specialist

Cognizant Technologies Solutions
07.2023 - 02.2024

Quality Documentation Specialist

Nuance Communications
08.2022 - 07.2023

Nursing Assistant

Cornerstone Pediatrics
11.2013 - 08.2022

Machine Operator

Alliance Compressors
10.2002 - 04.2013

Medical Billing And Coding Diploma - Medical Billing And Coding

Ayers Career College

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