CAMEILLA FAULK
Owings Mills,MD
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Ross Dress for Less
Owings Mills, MD
10.2023 - Current
- Assists with hiring, onboarding, and training new associates
- Monitors and manages key store operational processes
- Manages store cleanliness oversight through a janitorial service
- Ensures store organization throughout the day through SET process
- Completes weekly individual notes
- Drives Shortage One Plan
- Sets communication boards according to planograms
- Executes MOD behaviors and routines
- Completes freight forecasts
- Ensures proper EAS execution
- Drives shortage awareness through meetings and TRUE news updates
Area Supervisor
Ross Dress For Less
Garrison, MD
09.2022 - 10.2023
- Ensured recovery, sizing, and markdowns are completed to company standards through teaching, assigning tasks, and following up per company best practice
- Received freight truck
- Processed all merchandise with a sense of urgency
- Provided cleanliness and organization for the stockroom
- Helped deliver and place merchandise on the sales floor once processed
- Ensured back-stock is secured and processed to company policy
- Merchandised departments including the back-stock
- Ensured the reduction of loss due to damage or theft
- Ensured compliance to the monthly presentation guidelines in assigned areas
- Assisted with front end control when needed
- Understood and adhered to the policies and procedures that refer to refund approval, associate purchase approval, securing tills and cash in safe, register paid outs/ins, void approval, register media and break schedules
- Assisted with payroll administration including daily punch edits, associate scheduling compliance, Sunday payroll transmission, and payroll reporting as needed
- Other duties as assigned by Store Manager.
Protective Service Officer
Broadway Services
Baltimore, MD
08.2021 - 09.2022
- Performed routine security duties and safeguarded the client's property against illegal activities, theft, fire, vandalism, and other hazardous conditions
- Conducted uniformed patrols (interior and/or exterior) of the client's property via foot, mobile unit, or bicycle at a hospital facility
- Demonstrated knowledge of techniques, procedures, use of equipment, and hospital/departmental policies necessary for job performance
- Properly prepared for and attended roll calls
- Provided a professional security and customer-oriented service for all employees and visitors
- Responded to all critical incidents occurring on the hospital grounds
- Verified that all policies, procedures, and guidelines are followed
- Utilized experience, training, and knowledge to resolve security and/or customer service issues
- Remained vigilant to prevent criminal activity by constantly observing or patrolling in keeping with the post orders on a daily basis
- Monitored alarms and CCTV systems in keeping with standard operating procedures by responding when necessary.
Area Supervisor
Ross Dress For Less
Garrison, MD
09.2018 - 08.2021
- Maintained a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone
- Demonstrated courtesy, friendliness, and professionalism at all times
- Recognized associates using company recognition programs
- Represented and supported the company brand at all times
- Responsible for receiving the freight truck when scheduled
- Helped deliver and placed merchandise on the sales floor once all merchandise was processed
- Responsible for the reduction of loss due to damage and/or theft
- Ensured compliance to the monthly presentation guidelines in assigned areas
- Responsible for floor moves and signing, including promotional signage as needed
- Responsible for front end control when needed
- Understood and complied with the Loss Prevention Awareness Program
- Trained and coached associates on cash registers, shortage control policies, and front end procedures
Linen Processor
Youngblood Staffing
Lumberton, NC
06.2013 - 01.2014
- Folded and pressed linens as well as ensuring clean linens were well stocked and ready for packing
- Provided assistance with preparation of linens for delivery and correctly packing linen totes
- Provided cross-departmental assistance when needed, working with various departments
- Provided exemplary customer service to guests, owners, and coworkers and vendors while providing expedient resolution of assigned tasks
Resident Assistant III
Brightview Senior Living
Bel Air, MD
05.2012 - 10.2012
- Demonstrated the STARS principles of Service, Teamwork, Action, Reputation and Success in all activities and interactions
- Followed the guidelines as outlined in the Resident Care Plan
- Documented information pertaining to changes in the residents' functional status
- Assisted with laundry and light housekeeping tasks as needed
- Assisted with serving meals and bussed tables as needed
- Chaperoned activities outside of the community
- Provided a safe environment
- Participated in and attended all in-service training and educational programs as scheduled
Support Counselor
The Arc, Northern Chesapeake Region
Aberdeen, MD
06.2011 - 03.2012
- Assisted individuals to achieve personal outcomes as identified in their Individual Plans
- Helped with assessments, development, and implementation of various individualized plans
- Helped individuals maintain maximum safety and health
- Assisted individuals with completing personal care as needed
- Helped individuals with effectively managing their home and personal life
- Completed all assigned records in an accurate and timely manner
Certified Medication Technician
Caring Hands Inc.
Aberdeen, MD
05.2002 - 06.2011
- Provided a committed attitude towards working with mentally challenged and disabled adults
- Assisted with maintaining well-balanced diets for clients
- Worked directly with clients in social activities regarding daily living skills
- Certified through the state of MD Board of Nursing to administer medications
Dietary Supervisor
Aramark
Baltimore, MD
- Maintained inventory at an established level
- Implemented and executed company policies, guidelines and procedures for all personnel
- Supervised production and coordinated assignments to ensure timely food preparation
- Participated in the selection process to included interviewing and reference checks
- Established and enforced nutrition and sanitary standards for the unit
- Maintained established systems and training programs to provide a safe working environment
Diet Therapy Apprentice
United States Air Force
Misawa
02.1997 - 03.2000
- Administered over 6,000 regular and therapeutic diets annually within a 25 bed medical treatment facility
- Assisted in the performance of dietetic administration tasks, nutritional screening, and documentation of patient progress
- Played a leading role in creating Nutritional Medicine Service
- Reduced patient waiting time by 3 days, saved Nutritional Medicine Service 100-man hours annually
Education
Master of Science - Administration of Justice and Security
University of Phoenix
06.2008
Bachelor of Science - Criminal Justice Administration
University of Phoenix
06.2006
Skills
- Business Skills
- Computer Skills
- Effective Leader
- Store Organization
- Loss Prevention
- Stock management
- Pricing and Markdowns
- Hiring and Training
- Mentoring and Coaching
- Team Building and Leadership
- Retail Operations
- Assignment Delegation
- Dependable
- Loyal
- Great Communicator
- Problem Solver
Certification
Certified Medication Technician, Caring Hands Inc., Aberdeen, MD, US, 2002
Accomplishments
- Air Force Training Ribbon
- Air Force Outstanding Unit Award
- Air Force Good Conduct Medal
- Air Force Overseas Long Tour
Timeline
Assistant Store Manager
Ross Dress for Less
10.2023 - Current
Area Supervisor
Ross Dress For Less
09.2022 - 10.2023
Protective Service Officer
Broadway Services
08.2021 - 09.2022
Area Supervisor
Ross Dress For Less
09.2018 - 08.2021
Linen Processor
Youngblood Staffing
06.2013 - 01.2014
Resident Assistant III
Brightview Senior Living
05.2012 - 10.2012
Support Counselor
The Arc, Northern Chesapeake Region
06.2011 - 03.2012
Certified Medication Technician
Caring Hands Inc.
05.2002 - 06.2011
Diet Therapy Apprentice
United States Air Force
02.1997 - 03.2000
Dietary Supervisor
Aramark
Master of Science - Administration of Justice and Security
University of Phoenix
Bachelor of Science - Criminal Justice Administration
University of Phoenix
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