Camelia Tascan
Summary
Hospitality-oriented General Manager with several years of experience focused on developing client relationships and successfully managing complex projects. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
1
1
Certification
Work History
General Manager
KW Property Management & Consulting (KWPMC)
Miami , FL
2023 - Current
- Leading strategic planning, budgeting, vendor management, and stakeholder relations for a 206 unit condominium
- Managing a $5 million restoration project for the facade, garage, and pool deck and a $3 million operating budget, ensuring financial stability and healthy association finances
- Reviewing change orders with engineers before presenting them to the board for approval and requesting additional bids where needed to ensure cost-effectiveness and adherence to project scope
- Coordinating the painting of balcony railings, repairs of the rails, and tile replacement on balconies to enhance both the property's aesthetics and safety measures
- Overseeing successful replacement of CCTV system and implementation of new cameras, enhancing security measures by 30%
- Hosting monthly Q&A sessions with residents to foster transparent relationships and address concerns
- Directing all board meetings according to Robert's Rules of Order, fostering an inclusive environment that encourages resident engagement with the board and management
- Collaborating with members of the budget and design committees to ensure the successful implementation of the special assessment projects
- Working closely with the front desk team to enforce building security and enhance customer service, resulting in decrease in security incidents and higher resident satisfaction
- Implementing weekly meetings with operation supervisors, fostering a teamwork environment, and resulting in a connected team and productive day-to-day operations
- Addressing client needs and resolving issues promptly and professionally
- Actively participated in Biscayne Neighborhood Association (BNA) activities, representing both the Association and KWPMC.
General Manager
AKAM
Miami
2021 - 2023
- Co-managed a high-rise condominium overseeing capital improvement projects and conflict resolution during the early stages of a 40 Year Recertification
- Spearheaded strategic planning, budgeting, vendor negotiations, and stakeholder relationship management for a 190-unit townhomes Condo Association with marina
- Successfully completed the implementation of individual water meters with a turnaround time of 2 weeks, with zero errors
- Led the successful implementation of the security entry gate system, allowing residents to monitor access via their cell phones and personal accounts, resulting in a seamless security process and community access
- Oversaw the restoration fence project, resulting in enhanced security measures and decreased incidents with unwanted intruders
- Bided out the landscape contract, resulting in vendor change and separation of the irrigation contract from landscaping maintenance
- This led to significant financial savings and improved community management efficiency
- Achieved a 20% reduction in delinquency rate through enhanced monitoring and proactive legal actions
- Revised association vendors and implemented necessary operational changes to enhance overall efficiency
- Managed the initial stages of project management for the pool deck restoration, community pavers restoration, and sea wall.
Regional Director of Operations
Body Details
Miami , FL
2020 - 2021
- Directed the operations of 8 medical spas across Miami and Broward, driving a remarkable 60% revenue growth while prioritizing safety measures amidst the challenges of the COVID-19 pandemic
- Established strategic partnerships with local organizations and businesses to enhance brand awareness and expand market reach, resulting in increased customer acquisition and brand loyalty
- Negotiated sales contracts and pre-approval applications for credit lines or in-house payments, ensuring favorable terms and maximizing revenue opportunities
- Implemented robust inventory management strategies to optimize stock levels and minimize waste, resulting in significant monthly expense reductions
- Developed and implemented cross-training programs for staff members, equipping them with versatile skills to fill multiple roles as needed, consequently reducing sales appointment cancellations by 20%.
Franchised Operations Director
Grand Hotel Guayaquil, an Ascend Hotel Collection Member
Guayaquil , Ecuador
2018 - 2020
- Spearheaded franchise plans aimed at increasing property visibility and profitability, leveraging market analysis and strategic partnerships to drive growth
- Directed capital improvement projects to enhance property infrastructure and aesthetics
- Successfully reduced outstanding debt by over 70% through proactive collection strategies and financial management initiatives, while simultaneously increasing the Average Daily Rate (ADR) by 5% without compromising occupancy levels
- Implemented comprehensive operational standards and training manuals, ensuring consistency in service delivery and staff performance across all properties
- Supervised staff development initiatives, including training programs and performance evaluations, to foster a culture of continuous improvement and excellence.
Manager
Independent Investor Properties
New York City , NY
2013 - 2018
- Managed a diverse portfolio of single-family homes and apartments across New York City, overseeing all aspects of long term and short-term rental operations
- Utilized market analysis and pricing strategies to optimize rental rates, resulting in increased revenue and occupancy rates
- Coordinated guest inquiries, bookings, and check-ins, ensuring a seamless and enjoyable experience for all guests while maintaining high levels of guest satisfaction.
Education
Bachelor’s Degree - Communication and Media Studies
New York University
05.2015
Skills
- Hospitality
- Client Relations
- Adaptability and Problem Solving
- Cross-functional team management
- Project Management
- Vendor Management
- Negotiation Skills
- Financial Administration
Certification
- Licensed Community Association Manager, CAM56719, Florida Department of Business and Professional Regulation
- Licensed Mortgage Loan Originator (MLO), NMLS ID 2449700
- Notary Public, Notary Public for the State of Florida (HH211353)
Languages
- English
- Spanish
- Romanian
Timeline
General Manager
KW Property Management & Consulting (KWPMC)
2023 - Current
General Manager
AKAM
2021 - 2023
Regional Director of Operations
Body Details
2020 - 2021
Franchised Operations Director
Grand Hotel Guayaquil, an Ascend Hotel Collection Member
2018 - 2020
Manager
Independent Investor Properties
2013 - 2018
Bachelor’s Degree - Communication and Media Studies
New York University
- Licensed Community Association Manager, CAM56719, Florida Department of Business and Professional Regulation
- Licensed Mortgage Loan Originator (MLO), NMLS ID 2449700
- Notary Public, Notary Public for the State of Florida (HH211353)
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