Camelia Tascan
Summary
Hospitality-oriented General Manager with several years of experience focused on developing client relationships and successfully managing complex projects. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
1
1
Certification
Work History
General Manager
KW Property Management & Consulting (KWPMC)
Miami, FL
2023 - Current
- Leading strategic planning, budgeting, vendor management, and stakeholder relations for a 206 unit condominium
- Managing a $5 million restoration project for the facade, garage, and pool deck and a $3 million operating budget, ensuring financial stability and healthy association finances
- Reviewing change orders with engineers before presenting them to the board for approval and requesting additional bids where needed to ensure cost-effectiveness and adherence to project scope
- Coordinating the painting of balcony railings, repairs of the rails, and tile replacement on balconies to enhance both the property's aesthetics and safety measures
- Overseeing successful replacement of CCTV system and implementation of new cameras, enhancing security measures by 30%
- Hosting monthly Q&A sessions with residents to foster transparent relationships and address concerns
- Directing all board meetings according to Robert's Rules of Order, fostering an inclusive environment that encourages resident engagement with the board and management
- Collaborating with members of the budget and design committees to ensure the successful implementation of the special assessment projects
- Working closely with the front desk team to enforce building security and enhance customer service, resulting in decrease in security incidents and higher resident satisfaction
- Implementing weekly meetings with operation supervisors, fostering a teamwork environment, and resulting in a connected team and productive day-to-day operations
- Addressing client needs and resolving issues promptly and professionally
- Actively participated in Biscayne Neighborhood Association (BNA) activities, representing both the Association and KWPMC.
General Manager
AKAM
Miami
2021 - 2023
- Co-managed a high-rise condominium overseeing capital improvement projects and conflict resolution during the early stages of a 40 Year Recertification
- Spearheaded strategic planning, budgeting, vendor negotiations, and stakeholder relationship management for a 190-unit townhomes Condo Association with marina
- Successfully completed the implementation of individual water meters with a turnaround time of 2 weeks, with zero errors
- Led the successful implementation of the security entry gate system, allowing residents to monitor access via their cell phones and personal accounts, resulting in a seamless security process and community access
- Oversaw the restoration fence project, resulting in enhanced security measures and decreased incidents with unwanted intruders
- Bided out the landscape contract, resulting in vendor change and separation of the irrigation contract from landscaping maintenance
- This led to significant financial savings and improved community management efficiency
- Achieved a 20% reduction in delinquency rate through enhanced monitoring and proactive legal actions
- Revised association vendors and implemented necessary operational changes to enhance overall efficiency
- Managed the initial stages of project management for the pool deck restoration, community pavers restoration, and sea wall.
Regional Director of Operations
Body Details
Miami, FL
2020 - 2021
- Directed the operations of 8 medical spas across Miami and Broward, driving a remarkable 60% revenue growth while prioritizing safety measures amidst the challenges of the COVID-19 pandemic
- Established strategic partnerships with local organizations and businesses to enhance brand awareness and expand market reach, resulting in increased customer acquisition and brand loyalty
- Negotiated sales contracts and pre-approval applications for credit lines or in-house payments, ensuring favorable terms and maximizing revenue opportunities
- Implemented robust inventory management strategies to optimize stock levels and minimize waste, resulting in significant monthly expense reductions
- Developed and implemented cross-training programs for staff members, equipping them with versatile skills to fill multiple roles as needed, consequently reducing sales appointment cancellations by 20%.
Franchised Operations Director
Grand Hotel Guayaquil, an Ascend Hotel Collection Member
Guayaquil, Ecuador
2018 - 2020
- Spearheaded franchise plans aimed at increasing property visibility and profitability, leveraging market analysis and strategic partnerships to drive growth
- Directed capital improvement projects to enhance property infrastructure and aesthetics
- Successfully reduced outstanding debt by over 70% through proactive collection strategies and financial management initiatives, while simultaneously increasing the Average Daily Rate (ADR) by 5% without compromising occupancy levels
- Implemented comprehensive operational standards and training manuals, ensuring consistency in service delivery and staff performance across all properties
- Supervised staff development initiatives, including training programs and performance evaluations, to foster a culture of continuous improvement and excellence.
Manager
Independent Investor Properties
New York City, NY
2013 - 2018
- Managed a diverse portfolio of single-family homes and apartments across New York City, overseeing all aspects of long term and short-term rental operations
- Utilized market analysis and pricing strategies to optimize rental rates, resulting in increased revenue and occupancy rates
- Coordinated guest inquiries, bookings, and check-ins, ensuring a seamless and enjoyable experience for all guests while maintaining high levels of guest satisfaction.
Education
Bachelor’s Degree - Communication and Media Studies
New York University
05.2015
Skills
- Hospitality
- Client Relations
- Adaptability and Problem Solving
- Cross-functional team management
- Project Management
- Vendor Management
- Negotiation Skills
- Financial Administration
Certification
- Licensed Community Association Manager, CAM56719, Florida Department of Business and Professional Regulation
- Licensed Mortgage Loan Originator (MLO), NMLS ID 2449700
- Notary Public, Notary Public for the State of Florida (HH211353)
Languages
- English
- Spanish
- Romanian
Timeline
General Manager
KW Property Management & Consulting (KWPMC)
2023 - Current
General Manager
AKAM
2021 - 2023
Regional Director of Operations
Body Details
2020 - 2021
Franchised Operations Director
Grand Hotel Guayaquil, an Ascend Hotel Collection Member
2018 - 2020
Manager
Independent Investor Properties
2013 - 2018
Bachelor’s Degree - Communication and Media Studies
New York University
- Licensed Community Association Manager, CAM56719, Florida Department of Business and Professional Regulation
- Licensed Mortgage Loan Originator (MLO), NMLS ID 2449700
- Notary Public, Notary Public for the State of Florida (HH211353)
Similar Profiles
Josue CalderonJosue Calderon
Administrative Assistant at KW Property Management and Consulting LLCAdministrative Assistant at KW Property Management and Consulting LLC
Nick KnittelNick Knittel
District Manager / General Manager at Miami, KW Property Management And ConsultingDistrict Manager / General Manager at Miami, KW Property Management And Consulting
Allison GonzalezAllison Gonzalez
Front Desk Supervisor at KW Property Management & ConsultingFront Desk Supervisor at KW Property Management & Consulting