Camelia Vivero
Newark
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture. A veteran at finding, recognizing, motivating, and retaining talent.
Overview
11
11
years of professional experience
Work History
Hispanic Community Coordinator
The Rodel Charitable Foundation Of Delaware
, DE
12.2021 - Current
- Gather information and create materials on such topics as early Kindergarten education and promote developmental screening within the Spanish speaking community
- Refer clients to appropriate team members, community agencies and organizations to meet treatment needs
- Conduct community workshops to promote different programs and educate public on available services
- Ensure the program is culturally sensitive
- Assist Hispanic families in receiving and responding to information collected during outreach
BANK SERVICE REPRESENTATIVE
WELLS FARGO
12.2019 - Current
- Manage deposits and withdrawal requests process
- Actively deter fraud activity by adhering to company identification policies
- Provide account services to customers by processing payments, commercial deposits, and issuing certified checks and money orders
- Comply with bank operations and security procedures by participating in all dual-control functions
- Maintain customer confidentiality and deliver top-notch customer service to every guest
- Assist customers on enrolling and using digital platforms such as the mobile app and online banking
- Resolve issues and perform administrative duties regarding customers accounts
- Handled various accounting transactions.
- Established rapport with new clients to increase satisfaction and loyalty.
- Counted, verified and handled bank deposits and armored car transactions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
STORE MANAGER
FOREVER 21 XXI
11.2011 - 08.2019
- Led successful locations from lower volume (1million) to two higher volume locations (5million-8million)
- Directed store planning for maximum productivity and sales, implemented policies and procedures
- Evaluated 70-100 sales personnel, including upper management, on a monthly basis and discussed target goals
- Hired, onboarded, trained 100+ workers for multiple holiday seasons
- Successfully trained employees resulting in numerous internal promotions ranging from associates becoming key holding leaders, to Assistant Managers taking Store Manager roles
- Maintained the overall presentation of the stores along with executing promotions, floorsets, and corporate directive
- Completed multiple yearly inventories with Regis and would reduce shrink percentages throughout my career
- Ensured customers had a clean, organized and fashion forward shopping experience by implementing high standards within all employees on a daily basis
- Built loyal clientele through a high-level of customer satisfaction
- Managed inventory control, cash control and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Analyzed and interpreted store trends to facilitate planning.
Education
BACHELOR OF ARTS - ORGANIZATIONAL
Wilmington University
Skills
- Office Operations
- Event Supervision
- Safety Audit
- Digital Filing
- Community Relations
- Community Service Programs
- Staff Management
- Project Management
- Technical Proficiency
- Managing Terminations
- Administration and Reporting
- Issue and Conflict Resolution
Languages
Spanish
Full Professional
Timeline
Hispanic Community Coordinator
The Rodel Charitable Foundation Of Delaware
12.2021 - Current
BANK SERVICE REPRESENTATIVE
WELLS FARGO
12.2019 - Current
STORE MANAGER
FOREVER 21 XXI
11.2011 - 08.2019
BACHELOR OF ARTS - ORGANIZATIONAL
Wilmington University
Similar Profiles
Samdish Samdish null
Health Education Volunteer at Sant Nirankari Charitable FoundationHealth Education Volunteer at Sant Nirankari Charitable Foundation
LILIT HAMBARDZUMYANLILIT HAMBARDZUMYAN
Finance and Legal Assistant at Aurora Humanitarian Initiative Charitable FoundationFinance and Legal Assistant at Aurora Humanitarian Initiative Charitable Foundation
Alison KingAlison King
Director of Operations at WARREN CHARITABLE FOUNDATIONDirector of Operations at WARREN CHARITABLE FOUNDATION