Camellia Bryant
Denver,CO
Summary
Dedicated Operations Manager with expertise in strategic planning, process optimization, and enhancing productivity in healthcare settings. Proven ability to lead high-performing teams and improve patient care outcomes in a 70-bed respite facility. Strong communication and problem-solving skills foster positive team dynamics and efficient operations.
Overview
4
4
years of professional experience
Work History
Operations Manager
Colorado Coalition For The Homeless
Denver, CO
07.2022 - Current
- Directed day-to-day operations by spearheading the implementation of short-term and long-term strategies to support patient care in 70 bed respite facility while considering program needs and financial goals.
- Developed and implemented comprehensive operational procedures, independently and in collaboration with the management team, to ensure that quality standards were met and exceeded.
- Supervised day-to-day workflow of direct reports and collaborated with external partners in order to maximize productivity and maintain quality standards.
- Guided employees on understanding and meeting a variety of complicated client needs and expectations.
- Managed staffing needs through recruitment, selection, onboarding and training, scheduling, and disciplinary action as necessary.
Intake and Discharge Program Manager
Colorado Coalition For The Homeless
Denver, CO
08.2021 - 07.2022
- Provided leadership during times of organizational change or crisis situations by facilitating change management processes, supporting the program and stakeholders through program transitions
- Coached, mentored, trained, and conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Coordinated with internal and external stakeholders to ensure the successful development, implementation, and execution of program initiatives across teams and departments.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Arts - Classics
Samford University
Birmingham, AL12-2013
Skills
- Operational and organizational planning
- Process improvement
- Change management
- Staff recruitment, training, and development
- Performance monitoring
- Crisis management
- Team leadership and collaboration
- Effective verbal and written communication
- Problem-solving
- Analytical and critical thinking
- MS office
- Inventory control
Accomplishments
- CCH Philosophy of Service Award - 2017
References
References available upon request.
Timeline
Operations Manager
Colorado Coalition For The Homeless
07.2022 - Current
Intake and Discharge Program Manager
Colorado Coalition For The Homeless
08.2021 - 07.2022
Bachelor of Arts - Classics
Samford University
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