Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Camellia Gray

Gastonia,NC

Summary

Dynamic professional with extensive experience in patient mobility assistance at CaroMont Health. Aspiring to study nursing. Taking the step to get into nursing school. Proven ability to ensure safety and comfort while upholding HIPAA compliance. Strong problem resolution skills and a commitment to exceptional customer service, consistently enhancing patient experiences and fostering a positive environment in high-pressure situations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Patient Transporter

CaroMont Health
Gastonia, NC
08.2023 - Current
  • Assisted patients with mobility, including helping them in and out of wheelchairs, beds, and transport vehicles.
  • Upheld hospital standards of professionalism, including wearing proper identification and uniform during all transports.
  • Safely transported patients to and from various departments within the hospital, ensuring comfort and safety.
  • Communicated effectively with patients of diverse backgrounds, ages, and medical conditions.
  • Ensured patient privacy and confidentiality in accordance with HIPAA regulations during all transports.
  • Lifted patients to move off beds, examination tables or stretchers.

Passenger Service Agent

Prospect Airport Services
Gastonia, NC
03.2024 - 08.2024
  • Greeted passengers and assisted with their inquiries.
  • Monitored passenger traffic flow at the gate area to ensure efficient boarding of aircrafts.
  • Liaised with ramp agents to load and unload wheelchairs, strollers and gate-checked bags.
  • Demonstrated strong problem solving skills when dealing with difficult situations involving customers or personnel.
  • Informed passengers of any changes in flight schedules or other travel related matters.
  • Assisted passengers with reservations, ticketing and adjustments to itinerary.

Fast Food Team Leader

Taco Bell
Gastonia, NC
02.2020 - 08.2023
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
  • Maintained a clean and organized work environment throughout the shift.
  • Performed regular maintenance checks on equipment such as fryers, grills.
  • Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
  • Served orders to customers at windows, counters and tables.

Education

High School Diploma -

Ashbrook
2222 S New Hope Rd, Gastonia, NC 28054
05-2021

Skills

  • Patient mobility assistance
  • Safety protocols
  • Patient communication
  • HIPAA compliance
  • Equipment operation
  • Time management
  • Customer service
  • Problem resolution
  • Medical equipment transport
  • Conflict resolution

Certification

Basic Life Support (BLS) skills

Certified Nursing Assistant (CNA)

References

References available upon request.

Timeline

Passenger Service Agent

Prospect Airport Services
03.2024 - 08.2024

Patient Transporter

CaroMont Health
08.2023 - Current

Fast Food Team Leader

Taco Bell
02.2020 - 08.2023

High School Diploma -

Ashbrook