Cameo Roberts

Daily duties included:

• Scheduling
• Invoice Processing
• Advertising, Marketing
• Client Acquisition
• Project Consultations
• Client Correspondence
• Multi-line phone systems
• Contract/Paperwork Management
• Client inquiries
• Billing
• Collections
• Accounting
• Materials Purchase
• Clerical Work
• Website Design
• Social media monitoring & management
• Copy editing
• Use of electronic software such as Microsoft Excel, Microsoft Word, Search engines, & Microsoft Outlook

Highlighted duties include:

• Training booklet formulation, maintenance, & periodic updating.
• Booked executive travel accommodations, while managing per diem budget rates & reimbursement.
• Inter-office coordination.
• Coordinated the production of promotional materials, including brochures, flyers, & posters.
• Generated reports summarizing progress towards quarterly goals.
• Participated in brainstorming sessions to generate ideas for new products & services including hotel renovations.
• Contributed ideas for improving processes related to the management of marketing projects.
• Established relationships with vendors to ensure quality products at competitive prices.
• Analyzed market trends to identify opportunities for product development & growth.
• Assessed effectiveness of existing marketing plans by analyzing customer feedback data.
• Developed messaging strategies that align with company mission & values.
• Provided guidance on how best to use technology-based tools for marketing purposes.
• Ensured compliance with relevant laws when creating promotional materials.
• Implemented best practices in email communications that increase engagement rates.

• As the Spouse to a military service member, the US Air Force took us to several duty stations
• From 2012-2014 we were moved between Georgia, Oklahoma, then Texas
• During that time I was a homemaker, I continued to pursue my education at the University of North Dakota via online courses, & I was a provider of temporary guardianship care for other military families
• In 2014 my Spouse left active duty service & I have been permanently located in Texas since that time

Daily duties included:

• Financial audits
• Accounts receivable
• Multi-line phone systems
• Data entry and records keeping
• Handled bookings & reservation adjustments
• Followed arrival & departure procedures
• Pay roll submission for staff
• Attended breakfast area including stocking of products, assisting guests, & monitoring orders list
• Input staffing schedule for both front desk & housekeeping
• Screened, then trained new hires for GM
• Made secure financial deposits
• Use of electronic software such as Microsoft Excel, Microsoft Word, Search engines, Microsoft Outlook, & the Google Business Suite, Booking of executive travel accommodations

Highlighted duties include:

• Negotiated contracts with vendors to secure favorable terms & pricing.
• Created promotional campaigns to increase hotel traffic & generate revenue.
• Collaborated with other departments within the organization to coordinate projects.
• Ensured compliance with all applicable laws & regulations related to employment practices.
• Resolved customer complaints in a timely manner while maintaining a professional demeanor.
• Ensured compliance with company policies, procedures, & regulations.
• Managed daily operations of the hotel, including scheduling & supervising staff.
• Monitored inventory levels and placed orders for new stock as needed.
• Collaborated with other departments to develop innovative solutions for complex problems.
• Analyzed sales data to identify trends & opportunities for growth.
• Organized special events such as promotions to drive business growth.
• Assisted in the recruitment process by conducting interviews with prospective candidates.
• Identified opportunities for cost savings & operational efficiency improvements.
• Provided training, guidance, & support to staff members on proper procedures and policies.
• Communicated regularly with suppliers regarding product delivery timelines, pricing information.
• Analyzed financial data & prepared reports for senior management.
• Evaluated current processes within the hotel environment to identify areas of improvement.
• Ensured that customer service standards were met or exceeded at all times.
• Implemented safety protocols to protect both customers & employees from potential hazards.
• Prepared weekly schedules for staff members based on their availability.
• Maintained accurate records of employee attendance, payroll information, sales figures.
• Performed administrative tasks such as filing paperwork, preparing documents.
• Conducted regular performance evaluations for employees to ensure quality standards were maintained.
• Placed new inventory orders & oversaw correct restocking procedures to maintain operational output.
• Applied knowledge of coverage needs & individual employee strengths to produce successful team schedules.

Daily duties included:

• Customer service including assistance on the sales floor, returns, and merchandise inquiry
• Sales transactions
• Sales suggestion
• Merchandising
• Inventory verification
• Shipment receiving & processing
• Merchandise markdowns
• Money handling

Highlighted duties include:

• Assisted customers with selecting items & answering questions about products.
• Operated equipment such as scanners & scales correctly during checkout process.
• Organized backroom areas to maintain a clean & organized work environment.
• Built relationships with customers by providing friendly customer service.
• Conducted inventory checks to ensure accuracy of shelf stock.
• Handled incoming calls from customers regarding orders or other inquiries.
• Ensured compliance with company safety regulations at all times while on the job.
• Collaborated with other departments to ensure successful product launches.
• Trained new associates on store operations, policies, & procedures.
• Performed cash register functions accurately & efficiently.
• Stocked shelves with merchandise & ensured product displays were neat & orderly.
• Provided customer service support for inquiries, complaints, & returns.
• Managed multiple tasks simultaneously while maintaining attention to detail.
• Processed payments using point-of-sale systems.
• Organized store by returning merchandise to proper areas and restocked displays.
• Stocked shelves & supplies & organized displays to focus customer attention on specific items.
• Answered store and merchandise questions & led customers to wanted items.
• Maintained knowledge of sales & promotions, return policies & security practices.
• Bagged or packaged purchases & wrapped gifts.
• Computed purchases and received & processed cash or credit payment.
• Watched for & recognized security risks & thefts to prevent or handle situations.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
• Cleaned shelves, counters and tables to maintain organized store.
• Greeted customers to determine wants or needs.