Hi, I’m
Cameo Rodriguez
Fort Worth,Texas
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
years of professional experience
1
Certification
Work History
Walmart Health, Fort Worth, TX
Community Service Lead
02.2024 - Current
Job overview
- Provided guidance, counseling and support to community members in need of assistance.
- Performed administrative duties including scheduling appointments, filing documents.
- Actively participated in professional development activities related to community service leadership roles.
- Assisted with the development and implementation of community service programs.
- Collaborated with other staff members to ensure successful outcomes of all projects.
- Assisted in the organization and execution of public safety fairs and other community engagement events.
- Facilitated group sessions on topics such as stress management and chronic disease self-management.
- Served as a liaison between healthcare providers and community organizations.
- Coordinated transportation for clients to medical appointments or other necessary services.
- Collaborated with other healthcare providers to ensure continuity of care for patients.
- Participated in outreach activities such as health fairs or community events.
- Assisted with patient referrals to appropriate community resources.
- Created informational materials about available resources in the local community.
- Assisted individuals with navigating health care systems, appointments and classes.
Self-employeed, Fort Worth, TX
Medicare Sales Agent
08.2023 - Current
Job overview
- Developed and implemented sales strategies to increase Medicare enrollment.
- Provided product information and answered questions about Medicare services.
- Coordinated events, seminars, and workshops to promote Medicare products.
- Maintained accurate records of sales activities and customer interactions.
- Assisted customers with selecting appropriate plans based on their needs.
- Identified opportunities to expand business into new markets.
- Followed up with clients regularly to ensure satisfaction and address any issues.
- Resolved customer complaints quickly and professionally.
- Used mailings and phone solicitation and made presentations to groups at company-sponsored gatherings to gain new clientele.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Achieved repeat business and referrals through personalized services.
- Sought out new clients and developed clientele by networking to find new customers.
- Counseled prospects and policyholders on coverage, limits and regulations.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Implemented and designed effective marketing strategies to adjust and sell insurance contracts.
- Traveled throughout assigned territory and directly collaborated with community-based organizations to obtain referrals.
- Interacted with senior population and conducted presentations at churches, centers and homes to sell and promote Medicare products.
- Contacted policyholders to explain policies, analyze insurance options and suggest changes and additions to policies.
- Explained advantages, disadvantages and features of policies to promote sales of Medicare plans.
- Presented and clearly explained insurance policy options based on clients' needs and goals.
- Utilized CRM software tools to track sales progress throughout the process.
- Advised customers on various aspects of their health insurance policies.
- Attended trade shows, conferences, and other networking events related to healthcare benefits.
Humana, Fort Worth, TX
Medicare Sales Representative
07.2022 - 08.2023
Job overview
- Performed the same job functions as my current position.
Boomer Benefits, Fort Worth, TX
Medicare Sales Agent
03.2021 - 07.2022
Job overview
- Developed and implemented sales strategies to increase Medicare enrollment.
- Conducted extensive market research to identify potential customers.
- Analyzed customer data and identified trends in the Medicare market.
- Coordinated events, seminars, and workshops to promote Medicare products.
- Assisted customers with selecting appropriate plans based on their needs.
- Managed a team of Sales Agents to ensure goals were met or exceeded.
- Resolved customer complaints quickly and professionally.
- Attended trade shows, conferences, and other networking events related to healthcare benefits.
Self-employeed, Fort Worth, TX
Salon Owner/Operator
05.2013 - 07.2022
Job overview
- Maintained salon finances, including budgeting, payroll and bookkeeping.
- Ordered supplies and equipment needed for daily operations.
- Ensured that all safety protocols were followed in the salon at all times.
- Performed administrative duties such as filing paperwork and responding to emails.
- Adhered to state laws and regulations regarding licensure, sanitation standards.
- Maintained relationships with vendors and suppliers who provide necessary items for running the salon.
- Set pricing structures according to market analytics and emerging trends.
CVS/caremark, Fort Worth, TX
Specialty Pharmacy
01.2021 - 02.2021
Job overview
- Maintained patient profiles and medication records.
- Verified insurance coverage for medications.
- Ensured compliance with state laws regarding controlled substances.
- Communicated effectively with other members of the health care team regarding medication orders and refills.
- Processed insurance claims for reimbursement purposes accurately and efficiently.
- Compiled customer demographic, allergy and medical history background.
- Called insurance companies to verify patient benefits.
- Answered telephones to respond to questions or requests.
Education
Life and Health license
Cosmetology license
Skills
- Lead Conversion
- Community Engagement
- Eligibility Determination
- Customer Engagement
- Sales Reporting
- Customer Billing
- HIPAA Compliance
- Policyholder Communication
- Insurance Policy Sales
- Licensing Requirements
- Form Completion and Submission
- Client Relations
- Administrative Functions
- Relationship Building
- Policy Sales
- Document Control
- Account Management
- CRM Software
- Customer Follow-Up
Certification
- Life Health and Accident license
- Texas Cosmetology license
Timeline
Community Service Lead
Walmart Health
02.2024 - Current
Medicare Sales Agent
Self-employeed
08.2023 - Current
Medicare Sales Representative
Humana
07.2022 - 08.2023
Medicare Sales Agent
Boomer Benefits
03.2021 - 07.2022
Specialty Pharmacy
CVS/caremark
01.2021 - 02.2021
Salon Owner/Operator
Self-employeed
05.2013 - 07.2022
Life and Health license
Cosmetology license
- Life Health and Accident license
- Texas Cosmetology license
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