Cameran Craddock

Responsible for efficiently selecting, packing, and preparing member online and delivery orders, with a strong focus on accuracy, speed, and product quality. Demonstrates strong attention to detail, time management, and product knowledge while meeting strict fulfillment deadlines. Maintains organization within the staging area, follows food safety and handling guidelines, and collaborates with team members to meet daily order volume and time-sensitive goals in a fast-paced retail environment. Provides member satisfaction and customer service in the retail store while maintaining fulfillment orders and deadlines.

Lead and motivated a team of associates to achieve sales goals, deliver excellent customer service, and maintain a safe, efficient work environment. Oversaw daily department operations, including merchandising, inventory control, workflow coordination, and adherence to company standards. Collaborated closely with store leadership to develop action plans that support key performance indicators, and resolve customer issues promptly and professionally, to maintain positive shopping experiences. Conducted regular inventory audits and cycle counts, supported hiring and training efforts, and fostered a team culture focused on accountability, growth, and high performance. Assisted with all opening and closing duties, ensuring the store is properly prepared, secured, and compliant with operational expectations. Through strategic merchandising, effective coaching, and strong operational management, I consistently contributed to improved sales performance, reduced shrink, and increased customer satisfaction.

• Appointed Inventory Prep Captain, responsible for inventory readiness and accuracy; implemented verification processes and team coordination that delivered over 99% accuracy in two inventories at two separate locations
• Q2 2025 - Delivered a standout sales quarter by outperforming sales plan by 36% through proactive customer outreach, product knowledge, and upselling strategies
• John Deere Bronze Award winner for Top Sales FY2024
• Safety Team Member
• Shrink Committee Member
• CPR Certified
• Power Equipment Certified
• 20+ Customer Service Recognitions - Including Platinum Star

Managed all workforce scheduling and staffing functions to ensure the store was properly staffed to meet customer demand and operational goals. Created and adjusted employee schedules based on employee availability, business needs, payroll guidelines, and labor forecasts, while maintaining accuracy and compliance within the workforce management system. Supported HR functions by assisting with onboarding, coordinating new-hire paperwork, processing personnel changes, and helping ensure training and certification requirements were completed on time. Monitored attendance, tracked timekeeping exceptions, completed bi-weekly payroll close-out, and communicated regularly with department supervisors and store leadership to resolve staffing gaps and scheduling conflicts. Through strong organization, attention to detail, and effective communication, I helped optimize labor efficiency, improve store productivity, and supported a positive employee experience.

• CPR Certified
• Event Planner/Coordinator/Executor

Specializing in the dental industry, managed accurate financial records for daily operations of dental business' and personal accounts. Handled accounts payable and receivable, bank and credit card reconciliations, and general ledger maintenance. Calculated and recorded depreciation and amortization for dental equipment and assets, ensuring proper expense allocation and compliance with accounting standards. Prepared financial reports, supported budgeting and tax preparation, and collaborated with practice management to maintain financial accuracy and operational efficiency.

Provided day-to-day support to policyholders and agents. Managed policy inquiries, endorsements, renewals, and billing questions, while ensuring accuracy and compliance with carrier and regulatory guidelines. Delivered timely, professional customer service, resolved issues efficiently, and maintained detailed documentation to support retention and client satisfaction.

• Licensed in Property and Casualty Insurance

Lead and motivated a team of associates to achieve sales goals, deliver excellent customer service, and maintain a safe, efficient work environment. Oversaw daily department operations, including merchandising, inventory control, workflow coordination, and adherence to company standards. Collaborated closely with store leadership to develop action plans that support key performance indicators, and resolve customer issues promptly and professionally, to maintain positive shopping experiences. Conducted regular inventory audits and cycle counts, supported hiring and training efforts, and fostered a team culture focused on accountability, growth, and high performance. Assisted with all opening and closing duties, ensuring the store is properly prepared, secured, and compliant with operational expectations. Through strategic merchandising, effective coaching, and strong operational management, I consistently contributed to improved sales performance, reduced shrink, and increased customer satisfaction.

• Red Vest Ready Mentor
• Power Equipment Certified
• 15+ Customer Service Awards

Provided expert guidance to customers on flooring solutions, including carpet, tile, laminate, vinyl, and hardwood. Assisted customers through the full sales process, from needs assessment, product selection, to quotes, measurements, and installation coordination. Consistently met or exceeded sales goals by delivering knowledgeable, service-driven recommendations, maintaining accurate order processing, and ensuring a positive customer experience from initial consultation through project completion.

• Red Vest Ready Mentor
• Power Equipment Certified

Assisted customers with product selection, pricing, and general project questions related to carpet, tile, laminate, vinyl, and hardwood flooring. Provided support with quotes, order lookups, and basic installation information, while ensuring accurate transactions and adherence to company policies. Maintained department organization, supported merchandising standards, and collaborated with specialists and team members to deliver a smooth customer experience.

• Power Equipment Certified

Served as the primary receptionist, managing a high volume of incoming calls, and assisting customers, vendors, internal staff, and CFO. Processed and reviewed daily service tickets and sales orders for the accuracy of quantities, part numbers, and pricing prior to billing. Supported accounts receivable functions, including invoice preparation and daily payment posting, daily maintenance/balancing of petty cash, and coordinated with sales and operations teams to resolve any/all discrepancies. Handled daily mail distribution, maintained office supply inventory, assisted with inventory data entry during physical inventory counts, and performed ongoing/daily data entry, filing, and record maintenance.

Completed an internship focused on administrative and operational support, working daily in Excel to update and maintain supplier and customer information. Reviewed and regenerated company documents to ensure consistent and accurate branding, including updated company logos. Attended internal meetings to gain insight into business operations and organizational processes. Assisted with preparing and sending customer orders, and supported ongoing customer account maintenance by contacting customers directly to verify contact details and confirm current management across multiple company branches. Contributed to data accuracy, document standardization, and effective communication with both internal teams and external customers.