Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cameren Franklin

Saint Louis,MO

Summary

Dedicated professional with extensive experience in customer interaction and operational management. Proven ability to handle inquiries, resolve conflicts, and foster positive relationships, resulting in increased customer loyalty. Skilled in utilizing project management tools to streamline processes and enhance service delivery, demonstrating adaptability and strong communication skills. Committed to delivering exceptional service and ensuring operational excellence for organizational success. Dynamic operations manager skilled in enhancing operational efficiency and managing inventory processes. Achieved significant reductions in waste while maintaining high safety standards, resulting in improved profitability. Strong communication and conflict resolution skills foster a collaborative work environment. Dedicated to driving results and delivering exceptional value to the organization. Proficient forklift operator with a solid background in warehouse logistics, consistently ensuring safe and efficient material handling. Demonstrated reliability and strong safety compliance, achieving a 20% reduction in workplace incidents through vigilant hazard awareness. Adept in data entry and conflict resolution, fostering a collaborative environment that enhances operational efficiency. Committed to delivering exceptional service and contributing to team success, making me an invaluable asset to any organization.

Overview

10
10
years of professional experience

Work History

Operation Manager

Value City Furniture
09.2015 - Current
  • Provided exceptional customer support through various channels, including phone, email, and live chat, ensuring high satisfaction rates.
  • Collaborated with team members to develop and implement best practices, enhancing overall service quality.
  • Managed budgets and resource allocation to ensure optimal utilization of assets and reduce costs.
  • Utilized project management software to track progress and deliver projects on time and within scope.
  • Collaborated with senior management to define operational goals and align them with overall business objectives.
  • Supervised daily operations to ensure the highest level of service and operational excellence.
  • Participated in strategic planning sessions to align operational goals with overall business objectives
  • Oversaw supply chain management to optimize inventory levels and reduce waste.
  • Managed inventory control processes to optimize stock levels and reduce waste effectively.

Forklift Driver

Johnston Supply
04.2018 - 10.2018
  • Operated forklifts to transport materials and products safely within the warehouse environment.

Sales associates

Dillards
08.2015 - 01.2016
  • Handled customer inquiries and resolved issues promptly, fostering positive relationships and repeat business.

Education

High School Diploma - General study

Hazelwood East High
Saint Louis, United States
05.2015

Skills

  • Safety Compliance Expert
  • Conflict Resolution Expert
  • Reliability Expert
  • Self-Motivation Expert
  • Data Entry Expert
  • Adaptability Expert
  • Hazard Awareness Expert
  • Operational Efficiency Expert
  • Communication Skills Expert
  • Customer Service Expert
  • Attention to Detail Expert
  • Problem Solving Expert

Timeline

Forklift Driver

Johnston Supply
04.2018 - 10.2018

Operation Manager

Value City Furniture
09.2015 - Current

Sales associates

Dillards
08.2015 - 01.2016

High School Diploma - General study

Hazelwood East High
Cameren Franklin