Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cameron Allen

Camden,AR

Summary

Highly organized and hard-working individual looking for a responsible position to gain practical experience. To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Glazier

Andy's Auto Glass
02.2025 - Current
  • - Selected type and color of glass and material for moldings according to project specifications and structural requirements.
  • - Conferred with clients to determine project requirements and provide cost estimates, delivering detailed updates throughout project execution.
  • - Set glass doors into frames and bolted metal hinges, handles, locks and other hardware to attach doors to frames and walls.
  • - Prepared glass for cutting by applying oil to cutting lines and smoothed cut edges through polishing and grinding.
  • - Committed to creating and maintaining safe workplace through organization and proactive identification of hazards.
  • - Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.

Customer Service - Advisor II

Concentrix/Anthem
11.2021 - 10.2023
  • - Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
  • - De-escalate situations involving dissatisfied providers, offering patient assistance and support.
  • - Review member accounts, providing updates and information about billing, claims and other member information.
  • - Collaborate with other call center professionals to improve customer service.
  • - Great active listening skills
  • - Exceptional interpersonal and rapport building skills
  • - A patient and empathetic attitude
  • - Strong time management and organizational skills
  • - Comfortable working in fast-paced environments
  • - Troubleshooting skills, either basic or advanced, depending on the role and industry
  • - Computer literacy
  • - Phone skills, including familiarity with complex or multi-line phone systems
  • - In-depth knowledge of a company's insurance and/or services
  • - Expertise in the customer service area they focus in, such as Anthem Policy's.
  • - Enhanced customer satisfaction by addressing and resolving issues in a timely manner.

Dish Technician

Southern Star
03.2021 - 08.2021
  • - Worked on the home installation/technician team for Dish Network.
  • - Kept a careful inventory of all Dish Network equipment and tools provided by the company for tracking purposes.
  • - Kept appointments at customer homes and businesses for installations and/or repairs.
  • - Utilized an electronic calendar for time management.
  • - Kept appointments in a timely manner.
  • - Did site surveys to determine best placement for the dish to achieve the best signal prior to installation.
  • - Installed mounts and dishes on roofs or exterior sides of buildings using tools and ladders.
  • - Completed troubleshooting and testing if customer was experiencing difficulties with service.
  • - Tested dishes and indoor equipment with meters and tools.
  • - Completed repairs when needed or replacements if an equipment failure.
  • - Tested and activated equipment.
  • - Showed customers how their system worked including channel availability and computer network setup.

Glazier

Andy's Auto Glass
10.2019 - 09.2020
  • - Selected type and color of glass and material for moldings according to project specifications and structural requirements.
  • - Conferred with clients to determine project requirements and provide cost estimates, delivering detailed updates throughout project execution.
  • - Set glass doors into frames and bolted metal hinges, handles, locks and other hardware to attach doors to frames and walls.
  • - Prepared glass for cutting by applying oil to cutting lines and smoothed cut edges through polishing and grinding.
  • - Committed to creating and maintaining safe workplace through organization and proactive identification of hazards.

Floorperson/Jackdriver

Tyson Foods
08.2013 - 10.2019
  • As A Jackdriver
  • - Communicated with team members to coordinate efficient and accurate movements.
  • - Pulled and prepared product for shipment to guarantee loads of exact quantity and product type.
  • - Inspected lifts before use to prevent damage to goods.
  • - Secured loads on pallets to minimize damage and worker injuries.
  • - Weighed materials and recorded weights on tags, labels and production schedules.
  • - Divided and sorted product shipments received using account information and shipping labels.
  • - Complied with OSHA regulations, company policies and protocols to maintain safe and efficient operations
  • As A Floorperson
  • - Juggled multiple projects and tasks to ensure high quality cleaning and timely delivery.
  • - Recognized by management for providing exceptional service.
  • - Demonstrated leadership by making improvements to work and helping to train others.
  • - Worked closely with team members to deliver better ways for safety requirements.
  • - Used digital timekeeping system to document hours worked each day.
  • - Maintained cleaning machines and tools and verified excellent condition before using every hour.
  • - Maintained a safe working environment at all times to avoid injury to team members.

Education

High School Diploma -

Stephens High School
05-2013

Some College Hours (No Degree) - Automotive Mechanics

Sau Tech
East Camden, Arkansas
01.2013

Skills

  • - Strong mechanical aptitude
  • - Measuring skills
  • - Corrective actions
  • - Microsoft Office Suite
  • - Scheduling and calendar management
  • - Microsoft Excel
  • - Data entry experience
  • - Active listening
  • - Attention to detail
  • - Critical thinking
  • - Decision-making
  • - Effective communication
  • - Emotional intelligence
  • - Empathy

Certification

  • Sau Tech — CRC Certification
  • 2019 to 2019

Timeline

Glazier

Andy's Auto Glass
02.2025 - Current

Customer Service - Advisor II

Concentrix/Anthem
11.2021 - 10.2023

Dish Technician

Southern Star
03.2021 - 08.2021

Glazier

Andy's Auto Glass
10.2019 - 09.2020

Floorperson/Jackdriver

Tyson Foods
08.2013 - 10.2019

Some College Hours (No Degree) - Automotive Mechanics

Sau Tech

High School Diploma -

Stephens High School

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Cameron Allen