Designed and distributed campus-wide surveys at SDSU to conduct primary market research and identify core target audiences.
Facilitated 100+ daily cold calls to establish connections and build a client base among Panhellenic organizations for Greek Life partnerships with WISP.
Secured new Greek Life partnerships at SDSU by initiating outreach and presenting tailored collaboration opportunities.
Restaurant Hostess
Barra Oliba
11.2024 - 05.2025
Greeted and seated an average of 100+ guests per shift, reducing wait times by up to 20% during peak hours to ensure a consistently positive first impression.
Managed simultaneous front-of-house duties during high-volume hours, helping maintain a 95%+ guest satisfaction rating on post-visit surveys.
Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Project Manager
TAMID Group
01.2024 - 01.2025
Led a team of 11 student consultants in a semester-long project for WISP a startup company, delivering actionable business insights.
Conducted and facilitated weekly strategy meetings, set clear objectives, and assigned responsibilities to maintain team alignment.
Encouraged cross-functional collaboration and resolved team conflicts to foster a productive, cohesive work environment.
Keyholder / Team Lead
Banzai Bowls
06.2021 - 12.2023
Promoted to a leadership position just two months after starting, recognized for reliability and stepping up during busy shifts.
Helped train over 5 new team members by walking them through daily routines and best practices, making onboarding smoother and more efficient.
Suggested small changes to shift flow and prep routines that saved time and helped the team stay on top of rushes.
Handled customer concerns with patience and professionalism — often turning around negative experiences and encouraging repeat visits.