Cameron Armstrong
Mechanicsville,MD
Summary
Enthusiastic Worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Rules and Regulations and training in Customer service. Motivated to learn, grow and excel in any field. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Resourceful Team Member with proven history of reliability and excellent work. Dedicated to quality assurance and maximizing daily progress. Expert in equipment use, maintenance and emergency repairs. Proactive Team Member with extensive experience in industrial product lines. Committed to maintaining efficiency and excellent quality assurance. Skilled at working with no supervision and knowledgeable about production equipment use and repairs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Authorized to work in the US for any employer Detail-oriented Assistant Manager offers more than 2-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Attentive Assistant Manager experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.
Overview
8
8
years of professional experience
Work History
Assistant Manager/Delivery Expert
Domino's Pizza
Mechanicsville, MD
08.2023 - Current
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Assigned work and monitored performance of project personnel.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Analyzed business performance data and forecasted business results for upper management.
- Served as a liaison between staff members and senior management personnel.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Ensured compliance with safety regulations and company policies.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Proposed or approved modifications to project plans.
- Supervised daily operations including scheduling shifts, assigning duties.
- Delegated work to staff, setting priorities and goals.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Communicated regularly with customers to gain insights into their needs.
- Implemented new procedures or systems to improve efficiency within the organization.
- Delivered products to customer locations on time.
- Recognized by management for providing exceptional customer service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with dispatch team to ensure safe driving habits are maintained throughout route duration.
- Reviewed customer orders to ensure accuracy prior to loading for delivery.
- Inspected vehicles for mechanical items and safety issues such as brakes, tires, lights before leaving on route.
- Answered customer questions on courier features of service, keeping customers informed about company and services.
- Provided excellent customer service by answering questions regarding products or services offered.
Team Leader
Chick-Fil-A
Huntersville, NC
03.2022 - Current
- Pursued learning opportunities to advance knowledge and take on leadership position
- Contributed to team success by completing jobs quickly and accurately
- Learned all required tasks quickly to maximize performance
- Instructed junior team members on protocols and procedures of each station to maximize contributions
- Operated register to process payments and collect cash payment for order totals
- Coordinated project work applying strong team leadership for enhanced success
- Maintained productive, efficient approach to all tasks
- Developed strong cooperative relationships with coworkers and managers
- Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products
- Trained new team members by relaying information on company procedures and safety requirements
- Sought out ways to go above and beyond job requirements
- Resolved issues quickly to maintain productivity goals
- Adjusted equipment to meet different productivity levels
- Worked different stations to provide optimal coverage and meet production goals
- Continuously checked products for quality assurance according to strict guidelines
- Full Time 40+ hours per week
- Also responsible for managing and ordering the truck for daily store needs.
Seasonal Engraver
Things
Waldorf, MD
11.2020 - 01.2021
- Used machines to engrave customer items with desired wording and images
- Served customers in a friendly, efficient manner following outlined steps of service
- Packed, labeled and shipped products to customers, providing accurate delivery timelines
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Reviewed and resolved differences between accounting information and cash drawer.
Team Member
Chick-fil-A
California, Maryland
05.2020 - 08.2020
- Contributed to team success by completing jobs quickly and accurately
- Learned all required tasks quickly to maximize performance
- Pursued learning opportunities to advance knowledge and take on leadership position
- Operated register to process payments and collect cash payment for order totals
- Coordinated project work applying strong team leadership for enhanced success
- Maintained productive, efficient approach to all tasks
- Developed strong cooperative relationships with coworkers and managers
- Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products
- Trained new team members by relaying information on company procedures and safety requirements
- Sought out ways to go above and beyond job requirements
- Resolved issues quickly to maintain productivity goals
- Worked different stations to provide optimal coverage and meet production goals
- Full time 38 hours work week.
Pharmacy Technician
CVS Pharmacy
Mechanicsville, Maryland
03.2020 - 06.2020
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Coordinated verification and filling of more than Number daily prescriptions in high-volume Type pharmacy environment
- Entered and processed patients' prescriptions into internal system
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
- Maintained proper drug storage procedures, registries and records for controlled drugs
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors
- Communicated instructions to patients or caregivers about proper use and storage of drugs
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues
- Counted, measured and compounded medications following standard procedures
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers
- Counted and labeled prescriptions with correct item and quantity
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
- Reviewed and verified customer information and insurance provider information
- Calculated dosage filled prescriptions and prepared prescription labels with absolute accuracy
- Stocked, labeled and inventoried medication to keep accurate records
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Collected co-payments or full payments from customers
- Counseled customers on medications, appropriate dosage and potential side effects
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients
- Prepared bills for clients and submitted required paperwork to insurance companies
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system
- Part Time 28 hours per week eventually left due to not getting enough hours.
Emergency Medical Technician
Mechanicsville Volunteer Rescue Squad
Mechanicsville, MD
06.2017 - 06.2020
- Communicated with lucid patients to gather incident and medical history information
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes
- Conducted equipment and vehicle checks to maintain continuous and safe operation
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory
- Trained EMTs in basic life support skills, oxygen therapy and wound care
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines
- Communicated clearly and openly with dispatch to receive new orders and convey important updates about scenes
- Administered tests and medication to stabilize patients in field or in transit
- Evaluated injured or ill persons to determine nature and extent of concerns
- Followed decontamination and mandatory reporting procedures when dealing with infectious individuals
- Learned new techniques to better serve patients' needs
- Stabilized serious and critical patients for transport to medical facilities with advanced care teams
- Implemented emergency airway management and heart monitoring at scenes and during transport
- Cleaned and replenished vehicle daily to maintain readiness for emergency medical response
- Varied in hours worked but had to work a mandatory 24hrs per month so I would say 12 hrs per week.
Vineyard Hand
Long Looked For Come At Last Farm
Charlotte Hall, MD
12.2015 - 06.2020
- Packed and loaded orchard harvests into appropriate boxes
- Maintained healthy trees by pruning and checking for disease
- Examined trees for blight and insect infestation and recorded damage and location of affected trees
- Followed safety procedures when climbing ladders, carrying several pounds, by hand and using farm equipment
- Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness
- Pruned orchard trees by shortening or removing upper limbs and removing long shoots in center and tops of trees
- Removed brush, fallen fruit and trash to maintain clean and safe orchard
- Full Time during the summer working 42 hrs
- Part-time during high school, working about 7-14 hrs depending on the week
- Part-time 30-35 hrs per week.
Education
High school diploma -
Hopewell High School
06.2020
Skills
- Safety and health protocols
- Teamwork
- Quality controls
- Safety standards and protocols
- Good listening skills
- Cultural awareness
- Teambuilding
- Customer Service
- Organization and Time management
- Task Delegation
- Retail Operations
- Customer Relations
- Orientation and Training
- Employee Performance Evaluation
- Staff Training and Development
- Succession Planning
- Team Motivation
- Policy Enforcement
- Money Handling
Additional Information
I am the President and founder. I deal with the organization and starting up of club and look to increase awareness of sports and education in low income areas within the Concord and Charlotte communities.
Groups
- Universal Sport Academy
- Optimist club
Timeline
Assistant Manager/Delivery Expert
Domino's Pizza
08.2023 - Current
Team Leader
Chick-Fil-A
03.2022 - Current
Seasonal Engraver
Things
11.2020 - 01.2021
Team Member
Chick-fil-A
05.2020 - 08.2020
Pharmacy Technician
CVS Pharmacy
03.2020 - 06.2020
Emergency Medical Technician
Mechanicsville Volunteer Rescue Squad
06.2017 - 06.2020
Vineyard Hand
Long Looked For Come At Last Farm
12.2015 - 06.2020
High school diploma -
Hopewell High School
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