Established relationships with prospects and customers to promote product understanding and drive sales growth.
Prospected new clients by maintaining a call volume of 50-70 calls a day.
Won new business by articulating full value of company's capabilities to prospects.
Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
Enhanced team performance through regular sales training sessions, role-playing exercises, and constructive feedback.
Business Marketing/Pre-Construction Intern
Level MB Construction
06.2024 - 08.2024
Initiated phone calls with clients to establish new business and develop strong relationships
Utilized Photoshop and Adobe Illustrator to create monthly company newsletters and newspaper ads
Became integrated and proficient with software systems utilized by the company
Created excel spreadsheets for organizational tactics
Engaged in weekly team creativity and progress meetings
Grounds Crew Member
Findlay Country Club
05.2022 - 08.2022
Worked diligently with greenskeeper to maintain quality landscape appearance
Coordinated with facility staff to plan and execute daily tasks
Conveyed professionalism and communicated positively with club guests
Ice Arena & Parks Facilities Team Member
City of Findlay Parks & Recreation Department
03.2015 - 07.2022
Provided exceptional customer service while working as a cashier
Handled currency and credit transactions quickly and accurately during high-volume, fast-paced situations
Built and maintained relationships with co-workers to promote a positive and efficient work environment
De-escalated and mediated conflicts between multiple parties at the facility
Exhibited effective time management as grounds crew to ensure events remained on schedule
General Team Member
Tractor Supply
06.2020 - 08.2020
Adopted the GURA (Greet, Uncover, Recommend, Ask) method of customer service
Increased revenue by adapting to customers' needs and guiding them to exclusive memberships
Developed a reputation of being punctual, responsible, and proficient in my working habits
Combined with team members to adequately re-stock merchandise throughout the store
Education
Masters of Business Administration -
Adrian College
Adrian, Michigan
04-2026
Bachelor of Business Administration - Marketing
Adrian College
Adrian, Michigan
05.2024
Skills
Salesforce
Gong
Customer360
Leads prospecting
Microsoft Teams
CRM tracking
Microsoft Word
Lead qualification
Microsoft Excel
Microsoft PowerPoint
Collegiate Activities
Adrian College Men's ACHA D1 Hockey, 08/01/20, Current, Assistant Captain/Forward, 2020 - 2021 & 2023 - 2024 Men's ACHA D1 Hockey National Champions, Committed to excellence in the classroom by maintaining exceptional grades as a student-athlete, Led team through effective communication, dedication, and adaptability, Displayed tenacity and integrity while competing in practices and games, Attended leadership group meetings with coaching staff to discuss team morale, goals, and strategy
Senior Operations Engineer at Thomson Reuters International Service Private LimitedSenior Operations Engineer at Thomson Reuters International Service Private Limited