Certified Pharmacy Technician with a passion for helping others, seeking more tech hours. Driven and detail-oriented, with strong interpersonal skills, and a desire to learn more about the world of pharmacy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Technician and Delivery Driver
Quality Care Pharmacy And Compounding
04.2023 - Current
Provided exceptional service through clear communication with customers regarding their specific needs and concerns.
Augmented pharmacy workflow transitioning between clerk, driver, and technician duties.
Input patient and prescription data using PioneerRx software suite.
Built and maintained strong relationships with patients.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Counted and labeled prescriptions with correct item and quantity.
Packed and mailed medications to patients accurately and efficiently.
Conducted root cause analyses for recurring technical issues, minimizing future disruptions, demonstrating strong problem solving skills
Operated cash register with cash, card, and check transactions with high accuracy.
Delivered prescriptions with accuracy and efficiency.
Student Services Assistant
Dallas College
01.2022 - 12.2022
Supported student social, emotional and academic development through planning and execution of events.
Assisted co-workers and university staff members with special tasks frequently.
Completed and filed forms, logs, and records to document student use of facilities.
Lent a sympathetic ear to students.
Licensed Insurance Agent
Liberty National
08.2019 - 02.2020
Screened potential clients ahead of time, cold-calling to confirm key information necessary to close workplace life insurance accounts.
Visited numerous workplaces in person to attempt to arrange life insurance accounts with employees, using persuasive language and tactics.
Worked closely with a tight-knit team of individuals to reach goals and provide coverage to employees that otherwise would likely have none.
Approached potential clients by phone contacts.
Store Associate and Computer Technician
MailWerkZ/PuterWerkZ
08.2015 - 08.2018
Opened and closed the storefront, handled mail and rang up sales.
Handled photocopying, minor computer repair and maintenance, performed word processing and data-entry, and interacted with customers throughout the day in person and on the telephone.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Provided customers with professional and polite support for sales and mail service needs.
Assisted with installation of internet network wiring and systems and other computer support jobs.
Children's Ski Instructor
Mountain High Ski Resort
12.2016 - 02.2017
Taught group lessons of 4-11 year old, first time skiers in 2-1/2 hour sessions.
Monitored behaviors for safety issues and took steps to prevent further issues.
Detailed safety rules and procedures regarding activities to customers and guests.
Education
Associate of Arts -
Dallas College
Dallas, TX
2022
Skills
Strong written and oral communication skills, utilizing active listening
Able to maintain attention and focus over long periods of time
Customer service oriented
Excellent math skills
Knowledge of relevant laws and regulatory standards
Empathetic with a desire to help others
Leadership: Able to show initiative and leadership abilities in various job situations
1 1/2 years experience with PioneerRx software suite
Problem solving skills
Able to learn new skills quickly
Advanced MS Office Suite knowledge
Typing speed 85 WPM
Certification
CPhT - PTCB; TSBP #363599
Timeline
Technician and Delivery Driver
Quality Care Pharmacy And Compounding
04.2023 - Current
Student Services Assistant
Dallas College
01.2022 - 12.2022
Licensed Insurance Agent
Liberty National
08.2019 - 02.2020
Children's Ski Instructor
Mountain High Ski Resort
12.2016 - 02.2017
Store Associate and Computer Technician
MailWerkZ/PuterWerkZ
08.2015 - 08.2018
CPhT - PTCB; TSBP #363599
Associate of Arts -
Dallas College
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