Summary
Overview
Work History
Education
Skills
Timeline
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Cameron Beck

Los Angeles,CA

Summary

Adept at fostering customer satisfaction and team cohesion, I excelled at my jobs by enhancing service standards and driving sales. My blend of stress tolerance and reservation management, alongside a professional demeanor, I consistently met and exceeded workplace expectations. Achievements include training peers and significantly reducing customer complaints, showcasing my commitment to excellence and teamwork.

I am Friendly and reliable with welcoming demeanor and excellent communication skills. I Understand the importance of creating positive first impression and excels in greeting and assisting guests. Dedicated to enhancing guest experiences and ensuring smooth operations.

Overview

7
7
years of professional experience

Work History

Front Door Host

La Cita Bar
06.2024 - Current
  • Assisted in training new hosts, fostering teamwork and consistency across the team.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Actively participated in staff meetings, offering suggestions for operational improvements and sharing best practices with colleagues.
  • Advised customers about special offerings and menu items to help drive sales.
  • Maintained a clean and organized entryway, contributing to an inviting ambiance for patrons.
  • Developed strong rapport with regular customers, ensuring their specific needs were met each visit.

Front Desk Receptionist

One Down Dog
03.2021 - 04.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Barista

Starbucks
02.2018 - 08.2019
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.

Education

High School Diploma -

Sylmar High
Sylmar, CA
06-2015

Skills

  • Stress tolerance
  • Professional appearance
  • Assertiveness
  • Reservation management
  • Warm and friendly
  • Strong interpersonal skills
  • Time management
  • Teamwork
  • Flexibility

Timeline

Front Door Host

La Cita Bar
06.2024 - Current

Front Desk Receptionist

One Down Dog
03.2021 - 04.2023

Barista

Starbucks
02.2018 - 08.2019

High School Diploma -

Sylmar High

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Cameron Beck