Collaborative professional with a proven track record of working effectively with staff to improve guest satisfaction. Organized and detail-oriented with strengths in identifying and implementing process improvements to drive efficiency and quality.
Overview
4
4
years of professional experience
Work History
Golf Cart Attendant
Statesville Country Club
Statesville, North Carolina
05.2025 - 08.2025
Delivered friendly customer service, contributing to positive member experience.
Facilitated golf cart rentals and returns, ensuring smooth operations for members.
Inspected equipment for safety issues and communicated concerns to maintain safety standards.
Coaching Assistant
SIAA
Mooresville, NC
11.2023 - 02.2024
Communicated with parents regarding schedules, updates, and athlete progress.
Assisted coaches in planning and organizing training sessions for athletes.
Assisted in creating a positive atmosphere within the team environment.
Food Runner
The Peninsula Club
Cornelius, North Carolina
05.2021 - 08.2021
Delivered food promptly to tables, enhancing guest satisfaction in high-paced dining environment.
Supported team members during busy shifts, maintaining smooth service flow and reducing wait times.
Collaborated with kitchen staff to ensure accurate order preparation, minimizing errors and improving service quality.
Communicated with guests to address special requests and dietary needs.
Certified Peer Support Specialist/Registered Medical Assistant at Amity Medical GroupCertified Peer Support Specialist/Registered Medical Assistant at Amity Medical Group