Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Food Service Worker
The Maine Lobster Roll Company
Wilmington, NC
11.2023 - Current
Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Assembled and served meals according to specific guest requirements.
Greeted customers upon arrival in the dining area.
Operated cash register to process cash, check, and credit card transactions.
Properly stored all leftover food items after each shift.
Caterer
Middle of the Island
Wilmington, NC
03.2022 - Current
Maintained cleanliness and organization of kitchen stations and storage areas.
Maintained cleanliness of kitchen area before, during and after catered events.
Managed inventory of catering equipment including chafing dishes, serving utensils, linens.
Served guest tables by transporting meals and beverages from kitchen and bar areas.
Interacted with guests to obtain feedback on product quality and service levels.
Provided direction to staff during setup and service of catered events.
Coordinated food service stations and venue accommodations, including setup, and tear-down of furniture and equipment per customer guidelines.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Grill Cook
Island Burgers and Bites
Wilmington, NC
08.2020 - 05.2021
Responded promptly and courteously to guest inquiries and complaints.
Maintained clean and orderly appearance throughout kitchen and dining area.
Reviewed quality standards and verified continuous application throughout kitchen environment.
Complied with all safety standards while on the job.
Assisted in restocking kitchen supplies when necessary.
Received and stored food and supplies.
Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.