Cameron Broadwater
Wheeling,WV
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Automotive Technician
Victory Automotive Group
10.2023 - Current
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
Customer Service Representative
Uhaul Moving And Storage
06.2022 - 09.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Kitchen Hand
Panera Bread
11.2021 - 05.2022
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Expedited food service by efficiently delivering completed orders from the kitchen to servers in a timely manner.
Customer Service Representative
Lowes Home Improvment
06.2021 - 10.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Handled customer inquiries and suggestions courteously and professionally.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
No Degree - Automotive Technology
University of Northwestern Ohio
Lima, OHSkills
- Estimating Work
- Issue Resolution
- Electrical failure repairs
- Inspecting vehicles
- Preventive Maintenance
- Vehicle Inspection
- Parts Replacement
- Customer Service
Certification
OSHA 10
Photography
I have been doing automotive photography for three years. I started with taking pictures at car meets and eventually grew to doing private sessions when I felt confident with the work I was putting out. I have traveled to shows all across Ohio, West Virginia, Kentucky, and Tennessee to grow my skills, and make relationships with customers and friends that I have met through the business. Hoping one day I will be able to provide my skills in a professional manner and to expand my knowledge to more than just automotive photography.
Timeline
Automotive Technician
Victory Automotive Group
10.2023 - Current
Customer Service Representative
Uhaul Moving And Storage
06.2022 - 09.2023
Kitchen Hand
Panera Bread
11.2021 - 05.2022
Customer Service Representative
Lowes Home Improvment
06.2021 - 10.2021
No Degree - Automotive Technology
University of Northwestern Ohio
Similar Profiles
Bethany DonaldsonBethany Donaldson
Sales Professional at Victory Automotive GroupSales Professional at Victory Automotive Group
Mikhail HanaMikhail Hana
Assistant Service Manager at Victory Automotive GroupAssistant Service Manager at Victory Automotive Group
Richard CieslakRichard Cieslak
Digital Marketing Account Strategist at Victory Automotive GroupDigital Marketing Account Strategist at Victory Automotive Group
Nathan FedorkeNathan Fedorke
General Motors Product Specialist at Victory Automotive GroupGeneral Motors Product Specialist at Victory Automotive Group
Holly Van LynnHolly Van Lynn
Human Resources and Training Coordinator at Easter Seal Rehabilitation CenterHuman Resources and Training Coordinator at Easter Seal Rehabilitation Center