Cameron Burrell
East Flat Rock,NC
Summary
This year has prompted new challenges for my family and we are relocating to the charleston SC area. I look forward to joining the work force in this new area and producing many years of success.
Overview
17
17
years of professional experience
Work History
Detention Officer
Henderson County Sheriff's Office
Hendersonville, NC
11.2020 - Current
- Served meals and dispensed medications to inmates.
- Adhered strictly to all laws pertaining to detentions facilities while maintaining professional conduct at all times.
- Followed daily routine schedule and took head counts of all inmates in assigned cell block.
- Maintained records of incident reports and daily logs to document inmate activity.
- Conducted fire, safety and sanitation inspections.
- Investigated disturbances within the facility and reported findings to supervisors.
- Distributed commissary items and dispensed prescribed medication to prisoners.
- Participated in training sessions designed to improve job performance or learn new techniques.
- Supervised inmates during recreational activities, providing guidance when needed.
- Inspected locks, window bars, doors and security systems to support escape prevention.
- Transported inmates to court, doctor appointments and work sites.
- Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
- Conducted inmate and detention facility visual surveillance to identify and subdue unrest.
- Exercised surveillance and control over numerous inmates.
- Instructed inmates in work assignments and explained tasks.
- Issued clothing, tools and other authorized items to inmates.
- Responded quickly and effectively to any medical emergencies that arose within the facility.
- Fingerprinted and photographed incoming and released inmates.
- Used appropriate means to discipline prisoners.
- Performed head counts, checking cells for missing inmates.
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Provided support and assistance to fellow officers during emergency situations.
- Escorted inmates from one area of the detention center to another safely and securely.
- Explained goals and expectations required of trainees.
- Monitored progress of trainees through observation or feedback from supervisors and mentors.
- Prepared reports outlining progress of employees' development activities.
Detention Officer
Polk County Sheriff's Office
Columbus, NC
12.2018 - 11.2020
- Enforced disciplinary action when appropriate according to established guidelines.
- Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
- Supervised inmates during day-to-day activities.
- Provided support and assistance to fellow officers during emergency situations.
- Escorted inmates from one area of the detention center to another safely and securely.
- Supervised inmates during recreational activities, providing guidance when needed.
- Followed daily routine schedule and took head counts of all inmates in assigned cell block.
- Participated in training sessions designed to improve job performance or learn new techniques.
- Served meals in a timely manner while enforcing mealtime regulations for inmates.
- Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
- Adhered strictly to all laws pertaining to detentions facilities while maintaining professional conduct at all times.
- Performed head counts, checking cells for missing inmates.
- Issued clothing, tools and other authorized items to inmates.
- Investigated disturbances within the facility and reported findings to supervisors.
- Conducted inmate and detention facility visual surveillance to identify and subdue unrest.
- Transported inmates to court, doctor appointments and work sites.
Porter/Trainee Service Advisor
Bryan Easler Toyota
Hendersonville, NC
06.2018 - 10.2018
- Performed basic maintenance and cleaning.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
- Provided excellent customer service by responding promptly to inquiries or complaints.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Moved and worked with vehicles to support sales activities.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Drove vehicles to different areas of dealership to meet display standards.
- Kept business entrances clean, tidy and professional in appearance.
- Greeted customers and provided assistance with their needs.
- Maintained a safe work environment by adhering to all safety protocols.
- Followed company uniform, performance and security policies with every job.
- Maintained clean and tidy appearance in reception, waiting areas and hallways.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Body Shop Estimator
Boyd Chevrolet Cadillac Buick
Hendersonville, NC
03.2017 - 06.2018
- Coordinated with other departments to ensure timely completion of repairs.
- Prepared damage reports outlining all necessary repairs.
- Participated in regular meetings with management team to discuss workloads.
- Monitored progress of repairs against estimate timeline.
- Gave customers cost estimates and quotes before performing repair work.
- Coordinated ordering and expedited delivery of replacement parts from suppliers and communicated timelines to customers.
- Researched part availability to reduce repair timeframes.
- Followed workplace safety protocols to prevent injuries, accidents and vehicle damage.
- Reviewed damaged vehicles to determine repair costs and procedures.
- Documented vehicle damage and condition by taking meticulous notes and photographs.
- Performed diagnostic tests on vehicles to detect issues and root causes.
- Created estimates for insurance companies, detailing parts and labor costs.
Body Shop Technician
Boyd Chevrolet Cadillac Buick
Hendersonville, NC
11.2016 - 03.2017
- Filled dents with plastic filler or bondo-type materials, sanded surfaces to prepare them for painting.
- Used metal-cutting guns, air grinders and wrenches to remove damaged vehicle sections.
- Installed new parts such as bumpers, fenders and mirrors according to manufacturer's specifications.
- Applied sealer primer coats before painting the surface with enamel or lacquer topcoat finishes.
- Cut out damaged sections of metal from vehicles using power cutting tools.
- Replaced damaged car fenders, grills and panels.
- Reassembled all parts after repair work was completed ensuring that all nuts bolts were securely fastened.
- Removed upholstery, door panels and interior trim components to gain access to vehicle body and frame.
- Used diagnostic scanners to identify problem areas within vehicle's electronic control system.
- Covered bumpers, windows and trim with masking tape to prevent overspray or damage to adjacent areas.
- Followed workplace safety protocols to prevent injuries, accidents and vehicle damage.
- Repaired minor body damage such as dents, scratches, rust spots and paint chips using a variety of tools.
Store Manager
Autobell Car Wash Inc
Hendersonville, NC
11.2013 - 09.2016
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Recruited, trained and supervised new employees.
- Established customer service standards and monitored staff compliance.
- Created weekly work schedules for store personnel.
- Assessed operational efficiency of the store's departments.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Updated and maintained store signage and displays.
- Developed strategies to maximize sales and profitability.
- Ensured compliance with safety regulations and company policies.
- Prepared monthly reports on sales figures, expenses, profits.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Trained and mentored associates to teach daily tasks and procedures.
- Resolved customer complaints in a timely manner.
- Delegated work to staff, setting priorities and goals.
- Monitored employee performance and identified performance gaps for corrective action.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Assistant Manager
Autobell Car Wash Inc
ASHEVI, NC
05.2013 - 11.2013
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Supervised daily operations including scheduling shifts, assigning duties.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Resolved conflicts between team members in an effective manner.
- Delegated daily tasks to team members to optimize group productivity.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Created reports on sales trends, inventory levels, and financial data.
- Ensured compliance with safety regulations and company policies.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Managed customer service inquiries and complaints in a timely manner.
- Reviewed completed work to verify consistency, quality and conformance.
Cashier
Autobell Car Wash Inc
Hendersonville, NC
12.2006 - 12.2012
- Counted and balanced cashier drawers.
- Answered customers' questions and provided information on store procedures or policies.
- Helped customers find specific products, answered questions and offered product advice.
- Maintained work area and kept cash drawer organized.
- Used suggestive selling techniques to promote add-on sales.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Learned roles of other departments to provide coverage and keep store operational.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer inquiries regarding store policies and procedures.
- Ensured compliance with all safety regulations within the store environment.
Education
Associate of Applied Science - Criminal Justice
Blue Ridge Community College
Flat Rock, NC05.2022
High School Diploma -
East Henderson High School
East Flat Rock, NC06.2009
Skills
- Facility Monitoring
- Defensive Techniques
- Crisis Intervention
- Security and Sanitation Checks
- Inmate Observation
- Emergency Response
- Restraint Techniques
- Key Control
- Inmate Escorting
- Firearm Safety
- Inmate Supervision
- Incident Reporting
- CCTV Monitoring
- Crisis Intervention Training
- Crisis Management
- Booking Procedures
- First Aid Certification
- Cell Inspections
References
References available upon request.
Timeline
Detention Officer
Henderson County Sheriff's Office
11.2020 - Current
Detention Officer
Polk County Sheriff's Office
12.2018 - 11.2020
Porter/Trainee Service Advisor
Bryan Easler Toyota
06.2018 - 10.2018
Body Shop Estimator
Boyd Chevrolet Cadillac Buick
03.2017 - 06.2018
Body Shop Technician
Boyd Chevrolet Cadillac Buick
11.2016 - 03.2017
Store Manager
Autobell Car Wash Inc
11.2013 - 09.2016
Assistant Manager
Autobell Car Wash Inc
05.2013 - 11.2013
Cashier
Autobell Car Wash Inc
12.2006 - 12.2012
Associate of Applied Science - Criminal Justice
Blue Ridge Community College
High School Diploma -
East Henderson High School
Similar Profiles
RAY YOCKEYRAY YOCKEY
Administrative Lieutenant at Henderson County Sheriff's OfficeAdministrative Lieutenant at Henderson County Sheriff's Office
Jeromey RoseJeromey Rose
Patrol Corporal at Kaufman County Sheriff's OfficePatrol Corporal at Kaufman County Sheriff's Office
Justin CookJustin Cook
Detention Officer at Henderson county Sheriffs officeDetention Officer at Henderson county Sheriffs office
Billie WadeBillie Wade
Certified Medical Assistant at Pardee Urological AssociatesCertified Medical Assistant at Pardee Urological Associates
Anna LifordAnna Liford
Fulfillment Associate at ExpressFulfillment Associate at Express