Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
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Cameron Campbell

Huntsville,AL

Summary

Accomplished IT Specialist with a robust background in the US Army National Guard, excelling in IT troubleshooting and customer service. Expert in maintaining system operability during critical periods, ensuring high security, and managing user credentials effectively. Proven track record of enhancing user satisfaction through prompt problem resolution and exceptional technical support.

Overview

12
12
years of professional experience
1
1
Certification

Work History

SASMO Team Lead

US Army National Guard- 1103D CSSB
06.2023 - Current
  • Served a tour of duty in Iraq and Kuwait.
  • Improved team productivity by organizing training sessions.
  • Coordinated team efforts to ensure timely project completion.
  • Motivated team members to achieve project goals.
  • Conducted performance evaluations for team improvement.
  • Developed training materials to facilitate team development.

IT Specialist

Army National Guard-A Co 115th ESB
11.2012 - 06.2023
  • served three tours of duty in Iraq, Jordan and Kuwait.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Managed hardware and software inventory, ensuring timely updates and replacements as needed.
  • Maintained systems to keep networks fully operational during peak periods.
  • Provided exceptional customer service by promptly addressing problems reported by endusers.
  • Walked individuals through basic troubleshooting tasks.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Patched software and installed new versions to eliminate security problems and protect data.

Education

High School Diploma -

Huntsville High School
Huntsville, AL

Skills

  • IT troubleshooting
  • Information security
  • Troubleshooting
  • Account updating
  • Complaint resolution
  • User credential management
  • Account management
  • Hardware troubleshooting
  • Customer service
  • Technical support

Certification

  • CompTIA Security+ - Computing Technology Industry Association.

Awards

Army Commendation medal- Exceptional service while serving as the Sustainment Automations Support Management Office NCOIC in support of Operation Inherent  Resolve. Sergeant Campbell's attention to detail, devotion to duty, and determination were instrumental in the success of the Commands mission. His actions are in keeping with the finest traditions of military service and reflects great credit upon himself, the 1103D Combat  Sustainment Support Battalion, the 17th Sustainment Brigade, and the United States Army.


Army Achievement Medal- For exceptional achievement  from 24 July 2022 through 06 August 2022. Specialist Campbell's actions were vital to mission accomplishment during Northern Strike 22. Specialist Campbell exemplified the army values by striving for excellence and by placing the mission and the welfare of Alpha Company, the 115th Expeditionary Signal Battalion before himself. His extraordinary performance, initiative, and self-sacrifice is in keeping with the finest traditions of military service and reflects great credit upon himself, the 115th Signal Battalion, the Alabama national guard, and the United States Army.

Timeline

SASMO Team Lead

US Army National Guard- 1103D CSSB
06.2023 - Current

IT Specialist

Army National Guard-A Co 115th ESB
11.2012 - 06.2023

High School Diploma -

Huntsville High School
Cameron Campbell