Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cameron Capps

Charleston,SC

Summary

Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

6
6
years of professional experience

Work History

Med Spa Manager

Contour Cryoslimming
02.2024 - Current
  • Managed payroll processes, adhering to budget guidelines while maintaining adequate staffing levels at all times.
  • Maintained cleanliness and safety standards within the spa facility, ensuring compliance with all regulations.
  • Recorded product sales into spa's weekly income report.
  • Trained and mentored staff members to achieve optimal performance levels and maintain high standards of service.
  • Developed strong relationships with vendors to secure best pricing on products and supplies.
  • Created customized treatment plans for clients based on their individual needs and preferences.

Server

Saltwater Cowboys
03.2021 - 04.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.

Server Assistant

Salwater Cowboys
03.2021 - 04.2024
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.

Host

Saltwater Cowboys
03.2021 - 03.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Server

Mex 1 Coastal Cantina
05.2022 - 03.2023
  • Increased sales significantly by upselling higher-end products to customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Host

NICO
01.2019 - 12.2019
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Provided patrons with estimated waiting times during peak service hours.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.

Education

Associates - Accounting

Trident Tech
Charleston
08.2025

No Degree - N/A

Wando
Charleston
05.2022

Skills

Personable

Attentive

Professional

Punctual

Team Leader

Multi-Tasker

Organized

Timeline

Med Spa Manager

Contour Cryoslimming
02.2024 - Current

Server

Mex 1 Coastal Cantina
05.2022 - 03.2023

Server

Saltwater Cowboys
03.2021 - 04.2024

Server Assistant

Salwater Cowboys
03.2021 - 04.2024

Host

Saltwater Cowboys
03.2021 - 03.2024

Host

NICO
01.2019 - 12.2019

Associates - Accounting

Trident Tech

No Degree - N/A

Wando
Cameron Capps